IT Application Support Specialist

hace 2 semanas


Ciudad de México, Ciudad de México IN014 Marsh McLennan Global Services India Private Limited A tiempo completo

About the Role:

We are seeking a skilled IT Application Support Analyst to join our team at Marsh McLennan. As a key member of our support team, you will be responsible for investigating, troubleshooting, and resolving technical application issues reported by clients.

Key Responsibilities:

  • Investigate and diagnose technical application issues using tools such as Unqork, Java Spring, and REST API.
  • Develop and maintain a deep understanding of our product offerings, including Unqork, Java Spring, and REST API.
  • Provide application support until tickets are resolved.
  • Formulate proposals for problem resolution and/or improvements.
  • Ensure all relevant implementation, support, and change management processes are adhered to.

Requirements:

  • Associate degree or bachelor's degree in a technology-related discipline; OR a combination of work experience, education, and training equivalent to a two-year college degree in a technology-related discipline.
  • Minimum of 1 or 2 years related work experience.
  • Good knowledge in Java, Spring, REST API.
  • Knowledge in Unqork (preferred).
  • English proficiency.

What We Offer:

  • Hybrid work (home/office).
  • Life Insurance.
  • Major Medical Insurance.
  • Other insurances at preferential rates.
  • Christmas bonus.
  • Saving fund.
  • Additional days off.

About Us:

Marsh McLennan is a global leader in risk, strategy, and people management. Our 85,000 colleagues advise clients in 130 countries. With annual revenue of over $20 billion, we help clients navigate an increasingly dynamic and complex environment through four market-leading businesses. We are committed to embracing a diverse, inclusive, and flexible work environment.



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