Multilingual Customer Service Advocate
hace 7 días
We are seeking a highly skilled Multilingual Customer Service Advocate to provide exceptional service while driving sales and retention for three prominent brands.
Key Responsibilities:
- Deliver tailored solutions to customer concerns, maintaining an exceptionally high level of customer satisfaction.
- Analyze and report on retention and sales metrics, offering recommendations for improvement.
- Maintain accurate records of customer interactions and transactions.
- Resolve customer issues promptly and effectively, adhering to campaign guidelines.
Requirements:
- Proven experience in customer service, particularly in retention and sales.
- Strong communication skills, both written and verbal.
- Ability to multitask and work in a fast-paced environment.
- Competent with CRM systems and typing at least 30 WPM.
- Self-motivated and able to meet specific campaign metrics and goals.
The ideal candidate will possess emotional intelligence, remain calm under pressure, and quickly learn product knowledge.
Benefits:
- Competitive weekly compensation: $4,000 base salary + $1,000 bonus (opportunity to earn more based on performance).
- Dynamic work environment with opportunities for growth within Listentrust.
Prior experience working with multiple brands is a plus. Join our supportive team and contribute to delivering exceptional customer experiences
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