Multilingual Customer Service Advocate

hace 7 días


Hermosillo, Sonora, México Listentrust A tiempo completo

We are seeking a highly skilled Multilingual Customer Service Advocate to provide exceptional service while driving sales and retention for three prominent brands.

Key Responsibilities:

  • Deliver tailored solutions to customer concerns, maintaining an exceptionally high level of customer satisfaction.
  • Analyze and report on retention and sales metrics, offering recommendations for improvement.
  • Maintain accurate records of customer interactions and transactions.
  • Resolve customer issues promptly and effectively, adhering to campaign guidelines.

Requirements:

  • Proven experience in customer service, particularly in retention and sales.
  • Strong communication skills, both written and verbal.
  • Ability to multitask and work in a fast-paced environment.
  • Competent with CRM systems and typing at least 30 WPM.
  • Self-motivated and able to meet specific campaign metrics and goals.

The ideal candidate will possess emotional intelligence, remain calm under pressure, and quickly learn product knowledge.

Benefits:

  • Competitive weekly compensation: $4,000 base salary + $1,000 bonus (opportunity to earn more based on performance).
  • Dynamic work environment with opportunities for growth within Listentrust.

Prior experience working with multiple brands is a plus. Join our supportive team and contribute to delivering exceptional customer experiences



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