Automotive Support Specialist
hace 5 días
We are seeking an exceptional Automotive Support Specialist to join our team in Mexico. As a key member of our Inside Sales Team, you will play a crucial role in providing top-notch customer service and support.
Job Responsibilities- Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements.
- Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.
- Responsible for the Order to Invoice Process.
- Support sales team with direct customer contact within Planned Demand and Quality assurance processes.
- Assist Inside Sales with overall Quote to Order objectives.
- Typically requires a 4-year degree and 1 year of experience in customer support, B2B preferred.
- Must be familiarized with ERP systems - Oracle is a plus.
- Intermediate to advanced knowledge of Microsoft Excel.
- Experience supporting sales efforts.
- Communication skills teamwork-oriented.
- Ability to communicate fluently in English.
Enjoy a competitive salary of $15,275.00 - $22,000.00 MXN Monthly, along with a range of benefits including:
- 30 days of Christmas bonus
- 40% vacation premium
- 12 vacation days plus 2 floating days
- Vision and Dental Assistance
- Life Insurance
- Healthcare Insurance
- 10% Food/Pantry Vouchers
- Restaurant Vouchers
- 13% Savings Fund
- Access to Arrow's Employee Discount Program
- On-site Gym and Lockers, Free for Use to All Employees
Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2022 sales of $37 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 90 locations served.
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