Automotive Support Specialist

hace 5 días


Tlaquepaque, Jalisco, México Arrow Electronics, Inc. A tiempo completo
About the Role

We are seeking an exceptional Automotive Support Specialist to join our team in Mexico. As a key member of our Inside Sales Team, you will play a crucial role in providing top-notch customer service and support.

Job Responsibilities
  • Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements.
  • Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.
  • Responsible for the Order to Invoice Process.
  • Support sales team with direct customer contact within Planned Demand and Quality assurance processes.
  • Assist Inside Sales with overall Quote to Order objectives.
Requirements
  • Typically requires a 4-year degree and 1 year of experience in customer support, B2B preferred.
  • Must be familiarized with ERP systems - Oracle is a plus.
  • Intermediate to advanced knowledge of Microsoft Excel.
  • Experience supporting sales efforts.
  • Communication skills teamwork-oriented.
  • Ability to communicate fluently in English.
Compensation and Benefits

Enjoy a competitive salary of $15,275.00 - $22,000.00 MXN Monthly, along with a range of benefits including:

  • 30 days of Christmas bonus
  • 40% vacation premium
  • 12 vacation days plus 2 floating days
  • Vision and Dental Assistance
  • Life Insurance
  • Healthcare Insurance
  • 10% Food/Pantry Vouchers
  • Restaurant Vouchers
  • 13% Savings Fund
  • Access to Arrow's Employee Discount Program
  • On-site Gym and Lockers, Free for Use to All Employees
About Us

Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2022 sales of $37 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 90 locations served.



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