Technical Presales Director

hace 3 semanas


Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo
About the Role

As a key member of the HP Commercial portfolio team, you will play a crucial role in driving the success of our Inside Presales Technical Consultants. Your mission is to provide strategic and technical guidance to support sales opportunities, ensuring our customers receive exceptional total customer experiences (TCEs) and driving business outcomes.

Responsibilities
  • Lead and mentor a team of Inside Presales Technical Consultants to ensure they possess the necessary technical and professional competence.
  • Guide the team in providing technical recommendations, direction, and guidance on Personal Systems offerings.
  • Practice Lead on Personal Systems solutions for the WW Inside Presales organization across teams.
  • Assist in the recruiting, training, and development of team members.
  • Ensure the delivery of team services in accordance with the SLA.
  • Manage technical escalations and provide proactive updates to stakeholders.
  • Assess and manage team member performance to ensure individual and group excellence.
  • Provide guidance on process improvements.
Requirements
  • Deep experience with current knowledge of printing technologies, printing solutions, hardware, operating systems, software, and networking technologies.
  • Inter-personal skills with an interest in people development and coaching.
  • Advanced proficiency in spoken and written languages relevant to the team and English.
  • Bachelor's degree or equivalent experience, preferably in a technical/engineering field.
  • Strong analytical, organizational, and team skills, with troubleshooting and problem-solving abilities.
  • Self-motivated with the ability to operate with minimal tactical direction.
  • Demonstrated motivation to seek knowledge and continuous learning.
About HP

HP is a $50+ billion fortune 50 company with just under 50,000 employees worldwide across 190 countries. We are about innovation, and it's who we are and what we have been doing since 1939, we keep reinventing ourselves. Together we challenge convention, pushing each other to surprise the world.



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