Commercial Operations Supervisor
hace 1 semana
We are seeking a highly skilled Commercial Operations Supervisor to join our team at Avantor in Mexico City. As a key member of our operations team, you will be responsible for overseeing the supervision of our local teams and acting as a brand ambassador for our business center.
This is an exciting opportunity for someone with experience in customer-focused environments, people management, and business operations. You will work closely with our ABC Leader to implement governance structures, engage in strategic placement and business scope discussions, and drive improvement initiatives via digital transformation.
Key Responsibilities:- Cascade company goals, safety practices, and deadlines to the team
- Create an inspiring team environment with open communication culture
- Recruit, onboard, train, and integrate new team members based on needs
- Encourage team members, communicate team goals, and identify areas for training or skill checks
- Act as primary contact point for Process Leads in mitigation of business and people situations
- Set clear team goals aligned with Process Leads, delegate tasks, and set deadlines for team members
- Generate and share comprehensive reports on team performance, mission-related objectives, and deadlines
- 7+ years of experience in fast-paced, customer-focused environment (direct customer contact)
- Experience in people management teams or individual's min 4 years
- Experience in business management, handling direct or indirect customers
- Proven leadership skills, customer focus, and team orientation
- Excellent communication and interpersonal skills, with ability to interact with various client types
- Digital savviness and GBS/SSC environment experience preferred
Our competitive salary range for this position is $120,000 - $180,000 per annum, depending on your qualifications and experience. This includes benefits such as health insurance, retirement plan, and paid time off.
In addition to the salary and benefits package, we offer opportunities for professional growth and development within our organization. If you are a motivated and experienced leader looking for a new challenge, please submit your application today
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