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Customer Support Specialist
hace 2 meses
Responsibilities:
* Provide personalized and informative support to customers via email, phone, and chat
* Research and resolve customer inquiries in a timely and professional manner
* Develop and maintain a comprehensive knowledge of our services and products
* Perform data entry and maintain accurate records
* Escalate complex issues to internal teams as needed
Requirements:
* 2+ years of customer service experience
* Excellent communication and problem-solving skills
* Ability to work independently and as part of a team
* Proficiency in Google and MS Office
* American English accent
* Ability to handle difficult customer interactions
If you're a motivated and customer-focused individual with a passion for delivering exceptional support, we'd love to hear from you"}
