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Strategic Business Development Manager
hace 2 meses
ServiceNow is a global market leader in the enterprise software industry, providing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Job SummaryWe are seeking a Principal Strategist to join our Inspire Value team, which is an integral part of our Global Sales Strategic Accounts team. This team is focused on revolutionizing the enterprise software customer experience to drive exponential returns for our customers.
Key Responsibilities- Engage with executives to determine and manage custom industry-aligned digital transformation advisory engagements at select customers, applying ServiceNow methodologies.
- Lead discovery workshops with prospective and existing customer leadership and their teams to understand goals and challenges.
- Document and present insights and recommended solutions to meet customer goals.
- Create high-quality deliverables that communicate strategic agreement, present multi-year roadmaps, and document the full business case to justify action.
- Communicate and advise in 1:1 and 1:many environments.
- Work with sales and customer success to help determine account plans and sales strategy for accounts in the region.
- Provide expertise to help assess and prioritize accounts and strategies.
- Provide full lifecycle business outcome and value realization advice.
- Identify and lead to the creation of new IP (best practices, white papers, workshops, etc.).
- Improve current methods and frameworks.
- Work with and enable the ServiceNow teams on a business consulting approach to sales.
- 10+ years of relevant experience as a Management Consultant with exposure to cloud technologies or a customer-facing strategy manager with a technology vendor.
- Executive/leadership experience working on digital transformation projects or enterprise software deployments preferred.
- Experience in a major industry (such as FSI, Telco, Manufacturing, Retail, etc.) is preferred.
- Experience developing C-Level relationships with an ability to simplify and communicate complex topics to an audience.
- Experience with public speaking, meeting facilitation, and whiteboarding.
- Deep customer connects in regions.
- High level of executive presence with a humble demeanor.
- Analytical and financial experience.
- Enjoyment working in a collaborative environment.
- Ability to travel up to 40% of the time.
