Business Development Associate

hace 3 semanas


Puebla, Puebla, México Iwg Careers A tiempo completo

**About the Role**

At IWG Careers, we're seeking a skilled Community Associate to join our team. As a Community Associate, you will be responsible for providing exceptional customer service, managing daily operations, and ensuring a seamless experience for our members.

**Key Responsibilities**

  • Develop and maintain strong relationships with members, responding to their needs and concerns in a timely and professional manner.
  • Manage daily center operations, including coordinating events, maintaining facilities, and ensuring a safe and welcoming environment.
  • Provide administrative support, including managing membership records, processing payments, and resolving issues.
  • Collaborate with the Community Manager to develop and implement marketing strategies, promote membership, and enhance the overall member experience.
  • Stay up-to-date with industry trends, best practices, and company policies to continuously improve operations and services.

**Requirements**

  • 1+ year of customer service experience, preferably in a fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with members and colleagues.
  • Ability to work independently, prioritize tasks, and manage multiple projects simultaneously.
  • Basic IT skills, including proficiency in MS Office and other software applications.
  • B1 or higher level of English communication skills.

**What We Offer**

  • A competitive total compensation package, including a salary, benefits, and bonuses.
  • A dynamic and supportive work environment, with opportunities for professional growth and development.
  • A generous paid time off plan, including sick leave, vacation time, and holidays.
  • A bright and inspiring work environment, with a professional workplace community.


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