Business Development Associate
hace 3 semanas
**About the Role**
At IWG Careers, we're seeking a skilled Community Associate to join our team. As a Community Associate, you will be responsible for providing exceptional customer service, managing daily operations, and ensuring a seamless experience for our members.
**Key Responsibilities**
- Develop and maintain strong relationships with members, responding to their needs and concerns in a timely and professional manner.
- Manage daily center operations, including coordinating events, maintaining facilities, and ensuring a safe and welcoming environment.
- Provide administrative support, including managing membership records, processing payments, and resolving issues.
- Collaborate with the Community Manager to develop and implement marketing strategies, promote membership, and enhance the overall member experience.
- Stay up-to-date with industry trends, best practices, and company policies to continuously improve operations and services.
**Requirements**
- 1+ year of customer service experience, preferably in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with members and colleagues.
- Ability to work independently, prioritize tasks, and manage multiple projects simultaneously.
- Basic IT skills, including proficiency in MS Office and other software applications.
- B1 or higher level of English communication skills.
**What We Offer**
- A competitive total compensation package, including a salary, benefits, and bonuses.
- A dynamic and supportive work environment, with opportunities for professional growth and development.
- A generous paid time off plan, including sick leave, vacation time, and holidays.
- A bright and inspiring work environment, with a professional workplace community.
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