Customer Service Liaison

hace 1 semana


Juárez, Chihuahua, México Datamark, Inc. A tiempo completo

At Datamark, Inc., we are seeking a highly skilled Bilingual Customer Service Representative to join our team.

This role involves handling customer inquiries, providing product information, and resolving customer issues or complaints in a timely and efficient manner.

The ideal candidate will possess excellent communication skills in both English and Spanish, as well as strong problem-solving and decision-making abilities.

The successful candidate will maintain accurate customer records, update account information, and escalate complex cases to the appropriate team members as needed.

Responsibilities
  • Handle incoming customer inquiries via phone, email, or chat
  • Provide accurate information on products or services
  • Resolve customer issues or complaints in a timely and efficient manner
  • Maintain accurate and up-to-date customer records
  • Update account information as necessary
  • Escalate complex cases to the appropriate team members or departments
  • Ensure a positive customer experience by providing exceptional service

Requirements

  • High school diploma or equivalent
  • Fluency in both English and Spanish
  • Previous customer service experience preferred
  • Excellent communication skills in both English and Spanish
  • Strong problem-solving and decision-making abilities
  • Good computer literacy
  • Ability to work in a fast-paced environment
  • Attention to detail and accuracy

Benefits

  • Health Insurance
  • Work From Home
  • Performance Bonus
  • Paid training
  • Flexible schedules
  • Internet Stipend

  • Customer Service Liaison

    hace 2 semanas


    Juárez, Chihuahua, México Flex A tiempo completo

    At Flex, we're committed to delivering innovative products that improve the world. To support our extraordinary teams, we're seeking a Customer Service Liaison to join our Juarez Norte location.As a Customer Service Liaison, you'll play a critical role in ensuring our customers receive exceptional service. Your responsibilities will include:Key...

  • Customer Service Liaison

    hace 3 semanas


    Juárez, Chihuahua, México North American Production Sharing, Inc. A tiempo completo

    Job Summary:As a key member of our sales team, the Customer Service Liaison will provide exceptional support to our Sales Manager in driving business growth and ensuring customer satisfaction. The ideal candidate will possess excellent communication skills, a strong work ethic, and a passion for delivering top-notch customer service.Key...

  • Customer Service Liaison

    hace 3 semanas


    Juárez, Chihuahua, México North American Production Sharing, Inc. A tiempo completo

    Job Summary:As a key member of our sales team, the Customer Service Representative will provide exceptional support to our Sales Manager in driving business growth and customer satisfaction. This role involves resolving product-related issues, answering customer inquiries, and making outbound calls to gather information and promote sales.Essential...


  • Juárez, Chihuahua, México North American Production Sharing, Inc. A tiempo completo

    Job Summary:We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at North American Production Sharing, Inc. The successful candidate will provide exceptional customer support, resolve product-related issues, and promote new and existing product sales.Key Responsibilities:Source new sales opportunities through...


  • Juárez, Chihuahua, México North American Production Sharing, Inc. A tiempo completo

    Job Summary:We are seeking a highly motivated and detail-oriented Sales Support Associate to join our team at North American Production Sharing, Inc. The ideal candidate will provide exceptional customer service and support to our Sales Manager in developing existing and prospective customers.Key Responsibilities:Source new sales opportunities through...


  • Juárez, Chihuahua, México Aptiv Plc A tiempo completo

    Deliver exceptional service by coordinating and reviewing customer requirements for service parts.Stay up-to-date on customer needs and monitor new launches and model changes to ensure timely support.Act as a liaison between customers and the PC department, fostering strong relationships and effective communication.Key Responsibilities:Coordinate service...


  • Juárez, Chihuahua, México Johnson Controls A tiempo completo

    Job Summary:We are seeking a highly skilled Customer Service Representative to join our team at Johnson Controls. As a key member of our Customer Service team, you will be responsible for ensuring seamless communication between our warehouse and customer service teams.Key Responsibilities:Effectively follow up on transactions to ensure timely delivery of...


  • Juárez, Chihuahua, México Johnson Controls A tiempo completo

    Job Summary:We are seeking a highly skilled Customer Service Representative to join our team at Johnson Controls. As a key member of our Customer Service team, you will be responsible for ensuring seamless communication between our warehouse and customer service teams.Key Responsibilities:Effectively follow up on transactions to ensure timely delivery of...


  • Juárez, Chihuahua, México Johnson Controls A tiempo completo

    Job Summary:We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Johnson Controls. As a key member of our Customer Service team, you will be responsible for ensuring seamless communication between our warehouse and customer service teams.Key Responsibilities:Monitor and follow up on customer orders to...


  • Juárez, Chihuahua, México Valeo A tiempo completo

    Job Title: Customer Service ContactValeo is a global technology company that designs innovative solutions for the mobility industry. We are a leading supplier partner to automakers and new mobility actors worldwide, committed to creating a greener and more secure mobility through intuitive driving and reduced CO2 emissions.Main Responsibilities:1. Demand...


  • Juárez, Chihuahua, México Valeo A tiempo completo

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a skilled Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and the ability to provide exceptional customer service.Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide...


  • Juárez, Chihuahua, México Nasdaq A tiempo completo

    Customer Service RepresentativeAt Nasdaq, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:- Provide timely and effective responses to customer...


  • Juárez, Chihuahua, México Harman International A tiempo completo

    Customer Service Role at HARMANA career at HARMAN offers the chance to be part of a dynamic and innovative company that is shaping the future of the technology industry. As a Customer Service Specialist, you will play a key role in ensuring the satisfaction of our customers by reviewing customer portals, analyzing customer demand, and making plans for...


  • Juárez, Chihuahua, México Fedex Express Lac A tiempo completo

    In this role, you will be responsible for providing exceptional customer service and administrative support to ensure efficient clearance processes.Key Responsibilities:- Respond to customer inquiries regarding clearance paperwork, tracing of shipments, and identification of problems.- Ensure customer information is properly documented and entered into the...


  • Juárez, Chihuahua, México Datamark, Inc. A tiempo completo

    Bilingual Customer Service Representative Job DescriptionDatamark, Inc. is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a Bilingual CSR, you will be responsible for providing exceptional customer service to our bilingual customers, handling customer inquiries, and resolving issues in a timely and efficient...


  • Juárez, Chihuahua, México Lear Corporation A tiempo completo

    **Customer Service Opportunity**We are seeking a highly skilled Customer Service professional to join our team at Lear Corporation. As a key member of our E-Systems Division, you will be responsible for providing exceptional service to our OEM customers, ensuring their needs are met and exceeded.**Key Responsibilities:**Single point of contact for OEM...


  • Juárez, Chihuahua, México Genpact A tiempo completo

    Genpact, a global professional services and solutions firm, seeks a skilled individual for the role of Customer Service Representative to join our team. Our goal is to provide exceptional customer experiences through effective communication and problem-solving skills.Responsibilities:Process payments on behalf of customers by making calls to different...


  • Juárez, Chihuahua, México Genpact A tiempo completo

    Genpact is a global professional services firm delivering outcomes that shape the future. Our people are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. We serve and transform leading enterprises with our deep business and industry knowledge, digital operations services, and expertise in data,...


  • Juárez, Chihuahua, México Genpact A tiempo completo

    Genpact is a global professional services and solutions firm that delivers outcomes that shape the future. Our team is driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. We serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital...


  • Juárez, Chihuahua, México Lear Corporation A tiempo completo

    We are seeking a talented Service Account Representative to join our team at Lear Corporation.This role offers an excellent opportunity to work in an international and growing environment, reporting directly to a Sales Manager.Your key responsibilities will include:Main point of contact for OEM Engineering for Service Parts.Develop, present, and negotiate...