Customer Service Specialist

hace 2 semanas


Juárez, Chihuahua, México Harman International A tiempo completo
Customer Service Role at HARMAN

A career at HARMAN offers the chance to be part of a dynamic and innovative company that is shaping the future of the technology industry. As a Customer Service Specialist, you will play a key role in ensuring the satisfaction of our customers by reviewing customer portals, analyzing customer demand, and making plans for production accordingly.

Key Responsibilities:
• Review customer requirements and update compliance rates
• Analyze customer demand to detect variations and make plans for production
• Ensure customer shipments meet delivery dates
• Check customer demand is loaded correctly in the SAP system
• Develop initiatives to improve customer services

Requirements:
• Integrity, Innovation, Inclusion, Teamwork & Respect, Excellence
• Engineering, International Business, Finance or Administration Degree
• 3-5 years of related experience in Customer Service
• Experience in the automotive industry preferably
• Knowledge of ISO / TS 16949 and ISO 14001
• English 80% (reading and writing that allow fluid presentations)
• Customer specific requirements (applicable)
• Experience with SAP or ERP

HARMAN is an Equal Opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or Protected Veterans status. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation.



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