Software Engineering Support Specialist
hace 5 días
We're hiring exceptional individuals to be part of our global team at Cognizant, a leading digital sector company.
A great place to work with opportunities for career growth and development. We value diversity and promote an inclusive culture where everyone can thrive.
We have an exciting opportunity for a Java Support Engineer to join our client support team. As a key member, you will provide L1.5/L2 support for IBM BAW and WAS servers, ensuring the health and performance of systems.
Key Responsibilities:
- Monitor and maintain system health and performance
- Handle P1/P2 incidents promptly to meet SLA requirements and minimize business impact
- Diagnose and resolve technical issues related to Java, BPEL, and Mediation
- Collaborate with L3 support teams and clients to escalate and resolve complex issues
- Implement best practices for system operations and support
Preferred Qualifications:
- 3+ years of professional experience in software engineering or Java development
- Proven experience with IBM Business Automation Workflow (BAW) and WebSphere Application Server (WAS)
- Strong knowledge of Java, BPEL, and Mediation
- Excellent problem-solving and analytical skills
- Effective communication and collaboration skills
About the Role:
As a Java Support Engineer, you will improve your career in one of the largest and fastest-growing IT services providers worldwide. You will receive ongoing support and funding for training and development plans, a highly competitive benefits and salary package, and the opportunity to work for leading global companies.
Cognizant is committed to respecting human rights and building a better future by helping minds and the environment. We invest in people and their well-being, creating conditions for everyone to thrive.
Estimated Salary: $120,000 - $180,000 per annum, depending on location and experience.
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