VIP Account Manager
hace 2 días
Your key responsibilities will include acting as a liaison between the company and VIP customers, reacting to queries regarding financial transactions, betting activity, and gaming queries, managing all aspects of the relationship with the player, and ensuring that regulated markets VIP customers are served in compliance with specific license regulations.
You will work closely with the Customer Support team, Technical Support team, Risk Manager, and Analytics department to resolve VIP issues and provide bespoke personalization of customer interaction.
If you have a proven track record in the online iGaming industry, particularly in customer service or account management roles, and possess strong analytical skills, excellent communication and interpersonal skills, and a positive attitude, we encourage you to apply for this exciting opportunity.
We offer a competitive salary, an amicable work environment, and real career opportunities and professional growth.
Hiring Stages: Online Assessment, Introductory Call, Hiring Manager Round, Head of HR Round.
Work Location: In person.
We look forward to hearing from you"}
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