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Account Portfolio Manager

hace 2 meses

Xico, México Kone A tiempo completo
Key Account Manager

At KONE, we are seeking a highly skilled Key Account Manager to join our team in Mexico City. As a Key Account Manager, you will be responsible for managing our IMSS account and developing long-term, mutually beneficial relationships with our clients.

Key Responsibilities:

  • Develop and maintain client accounts to ensure long-term relationships
  • Oversee client accounts, maintain reports, and monitor solution strategies
  • Act as a link between KONE and our customers, coordinating operative and administrative tasks
  • Handle multiple customer accounts and provide excellent customer service
  • Gather customer details and understand their requirements

Requirements:

  • Bachelor's degree in Business Administration, Marketing, Sales, or a related field
  • 3+ years of experience in account management within a maintenance company that provides services to hotels
  • Strong analytical and planning skills
  • Excellent communication and presentation skills
  • Excellent problem-solving skills
  • Good time management and organizational skills
  • Strong analytical and problem-solving skills
  • A proactive attitude
  • Willing to do fieldwork 50% (will travel to different states)
  • SAP
  • Availability to travel

About KONE:

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

We are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized.