Customer Service Representative
hace 1 semana
At Te Connectivity, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our Customer Service Team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities- Respond to customer inquiries in a timely and professional manner, resolving issues and providing solutions to meet customer needs.
- Collaborate with cross-functional teams to resolve complex customer issues and improve overall customer satisfaction.
- Develop and maintain strong relationships with customers, understanding their business needs and providing tailored solutions.
- Work closely with sales and finance teams to resolve customer complaints and issues related to product delivery and invoicing.
- Monitor and track customer complaints, requests, and claims, ensuring timely resolution and follow-up.
- Process and manage customer orders, including manual ASN processing and expediting shipments.
- Attend critical meetings with customers and update meeting files to ensure accurate documentation.
- Work with engineering and launching teams to develop new products and services for customers.
- Collaborate with finance to resolve A/R and freight chargeback disputes.
- Bachelor's Degree in a related field.
- Strong analytical and problem-solving skills, with the ability to work under pressure.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Advanced English language skills, both written and spoken.
- Decision-making and negotiation skills, with the ability to provide solutions to medium to high complexity issues.
- Ability to work in a fast-paced environment, with a strong sense of urgency and time management.
- Ability to provide solutions to meet customer needs, with a focus on customer satisfaction and loyalty.
- Integrity: Demonstrating honesty, transparency, and accountability in all interactions.
- Accountability: Taking ownership of customer issues and resolving them in a timely and professional manner.
- Teamwork: Collaborating with cross-functional teams to achieve customer satisfaction and loyalty.
- Innovation: Developing new solutions and ideas to meet customer needs and improve overall customer satisfaction.
Less than 10% travel required. Location: Hermosillo.
-
Customer Service Representative
hace 7 días
Hermosillo, Sonora, México Intugo A tiempo completo**About Intugo**We are an international company dedicated to delivering exceptional customer experiences.**Job Summary**We are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing top-notch customer support and ensuring that our clients receive the best possible...
-
Customer Service Representative
hace 7 días
Hermosillo, Sonora, México Intugo A tiempo completoInternational Business OpportunityPart Time Customer Service Representative (1:00pm - 7:00pm)Job Profile:We are seeking a dynamic and detail-oriented individual to join our team as a Part Time Customer Service Representative. The ideal candidate will possess strong verbal and written communication skills, with the ability to work well in a fast-paced...
-
Customer Service Representative
hace 4 días
Hermosillo, Sonora, México Intugo A tiempo completoInternational Business OpportunityPart Time Customer Service Representative (1:00pm - 7:00pm)Job Profile:We are seeking a dynamic and detail-oriented individual to join our team as a Part Time Customer Service Representative. The ideal candidate will possess strong verbal and written communication skills, with the ability to work well in a fast-paced...
-
Customer Service Representative
hace 14 horas
Hermosillo, Sonora, México Buscojobs México A tiempo completoCustomer Service RepresentativeWe are seeking a highly motivated individual to fill the role of Customer Service Representative. In this position, you will be responsible for handling inbound and outbound calls and emails to assist customers with their inquiries, provide information about our products or services, and follow up on appointments.Key...
-
Customer Service Representative
hace 4 días
Hermosillo, Sonora, México Leoni Ag A tiempo completoJob Title: Customer Service RepresentativeJob Summary: Leoni Ag is seeking a highly skilled Customer Service Representative to join our team in Hermosillo, Mexico. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, ensuring timely and accurate delivery of products, and driving business growth...
-
Customer Service Representative
hace 1 semana
Hermosillo, Sonora, México Leoni Ag A tiempo completoJob Title: Customer Service RepresentativeJob Summary: Leoni Ag is seeking a highly skilled Customer Service Representative to join our team in Hermosillo, Mexico. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Review and analyze customer...
-
Customer Service Representative
hace 1 semana
Hermosillo, Sonora, México Intugo A tiempo completo**About Intugo**We are a dynamic business line dedicated to providing exceptional customer service and support to our clients.**Job Summary**We are seeking a highly motivated and experienced Customer Service Representative to join our team as an Outbound Customer Service Agent.**Key Responsibilities**As an Outbound Customer Service Agent, you will be...
-
Customer Service Representative
hace 1 día
Hermosillo, Sonora, México Reclutamiento 3R A tiempo completoJob Opportunity at Reclutamiento 3RAbout the JobWe are seeking a highly motivated and customer-focused individual to join our team as a Bilingual Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and concerns in a timely and...
-
Customer Service Representative
hace 1 semana
Hermosillo, Sonora, México Grupo Estrella Blanca A tiempo completo**About the Role:**We are seeking highly motivated individuals to join our team at Grupo Estrella Blanca as Customer Service Representatives. As a key member of our team, you will be responsible for providing exceptional customer service to our clients.**Key Responsibilities:**Assist customers with their queries and concernsProvide information about our...
-
Customer Service Representative
hace 1 semana
Hermosillo, Sonora, México Intugo A tiempo completoAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Intugo. As a key member of our customer support team, you will be responsible for providing exceptional service and support to our customers via phone and other communication channels.Key ResponsibilitiesAssist customers with service and...
-
Customer Service Representative
hace 1 semana
Hermosillo, Sonora, México Intugo Call Center A tiempo completoJob SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Intugo Call Center. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients and customers.Key ResponsibilitiesCommunicate effectively with customers and clients via phone, email, and...
-
Customer Service Representative
hace 1 día
Hermosillo, Sonora, México Laboratorio De Referencia A tiempo completoLaboratorio De Referencia seeks a skilled **Customer Service Representative** to provide exceptional support to our clients. The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to work in a fast-paced environment.Key Responsibilities:Provide top-notch customer service to clients via phone, email, and...
-
Customer Service Representative
hace 1 semana
Hermosillo, Sonora, México Te Connectivity A tiempo completo**Job Summary**TE Connectivity is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and promoting our products and services.**Key Responsibilities:**Provide timely and effective responses to...
-
Customer Service Representative
hace 1 semana
Hermosillo, Sonora, México Intugo A tiempo completoCompany OverviewIntugo is a leading provider of customer experience management and business process outsourcing services. Our mission is to deliver compelling experiences that connect brands to their customers and customers to the solutions they need.Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer...
-
Customer Service Representative
hace 6 días
Hermosillo, Sonora, México Psc Industries A tiempo completoAbout Psc IndustriesPsc Industries is a fast-paced and established firm seeking an ambitious, sensitive, and outgoing Customer Service Representative to join our team for a long-term position. We are looking for individuals who can pay very close attention to detail and gather required information from potential and existing clients.ResponsibilitiesQualify...
-
Customer Service Representative
hace 1 semana
Hermosillo, Sonora, México Leoni A tiempo completoAbout LeoniLeoni is a global manufacturing company that offers a wide range of products and services to various industries. We are committed to innovation, intercultural exchange, and further development.Job SummaryWe are seeking an experienced Customer Service Representative to join our team in Mexico. The successful candidate will be responsible for...
-
Customer Service Representative
hace 7 días
Hermosillo, Sonora, México Leoni A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Leoni AG, a leading cable and harnessing manufacturing firm with a global presence.Key ResponsibilitiesCustomer Service Management: Manage day-to-day customer service for selected customers, ensuring timely and effective resolution of their queries and...
-
Bilingual Customer Service Representative
hace 7 días
Hermosillo, Sonora, México Lacsa Laboratorios A tiempo completoJob Summary:Lacsa Laboratorios is seeking a highly skilled and customer-focused Bilingual Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Interaction...
-
Customer Service Representative
hace 1 semana
Hermosillo, Sonora, México Transporte De Carga Consolidada A tiempo completo**Job Opportunity at XCF Transporte de Carga Consolidada****About the Role:**We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our logistics team, you will be responsible for providing exceptional service to our clients, ensuring timely and efficient delivery of goods,...
-
Customer Service Representative
hace 4 días
Hermosillo, Sonora, México Te Connectivity A tiempo completoAt Te Connectivity, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through timely and effective resolution of customer inquiries, issues, and concerns.Key Responsibilities:Provide proactive and personalized...