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Program Manager III

hace 2 meses


Toluca, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 A tiempo completo
About the Role

We are seeking an experienced Program Manager III to lead our Central Operations team in Mexico. As a key member of our team, you will be responsible for coordinating and leading efforts across operations and program teams to drive business growth and improve customer satisfaction.

Key Responsibilities
  • Lead a team of program and operations managers to achieve business goals and objectives
  • Work with stakeholders to manage last mile support functions and improve program performance
  • Develop and implement process improvements to increase efficiency and reduce costs
  • Manage the planning and execution of team goals, including segmentation of business goals and measurement of goal attainment
  • Drive improvements to reporting tools, methods, and processes to increase the availability and granularity of actionable data
Requirements
  • 7+ years of general experience
  • 3+ years of team management experience
  • 5+ years of cross-functional project delivery experience
  • 5+ years of program or project management experience
  • Fluency in both English and Spanish
Preferred Qualifications
  • Experience managing, analyzing, and communicating results to senior leadership
  • Master's degree