Logistics Account Manager

hace 5 días

Monterrey, Nuevo León, México Reibus A tiempo completo
About the Role

We are seeking a highly skilled and experienced Logistics Account Representative to join our team at Reibus. As a key member of our Cross-Border Logistics Department, you will be responsible for building and maintaining strong relationships with our carrier partners, ensuring seamless logistics operations, and driving business growth.

Key Responsibilities
  • Develop and implement carrier sourcing initiatives to support key areas of service, growth, and margin.
  • Build trust with our carrier network by embodying our values and upholding our commitment to service them as well as our customers.
  • Independently manage and prioritize work streams based on impact and urgency of team's bandwidth and customer needs.
  • Prospect new carriers based on existing and potential shipment opportunities to generate a book of regular and trusted capacity.
  • Cover customer and marketplace freight through your carrier network as well as inbound and outbound call activity.
  • Negotiate the best possible rate with the covering carrier to maximize profit and negotiate rates directly with the customer.
  • Act as a main point of contact: Maintain all inbound and outbound communication with carriers and communicate constantly with commercial team.
  • Initiate and own administrative functions: Setup carrier accounts, set up customer accounts, establish credit, and follow up on individual transactions until completion.
  • Own the CRM data: Create and maintain deal data.
Requirements
  • 3-5 years of experience in working with shippers in the freight/logistics industry preferred.
  • Bilingual (English/Spanish) with a transportation background.
  • Being familiar with steel, aluminum, stainless, and copper products is a plus.
  • 3+ year of experience in Flatbed sales, operations, account management, or similar functions preferred.
  • Ability to audit and approve carriers based on costs, safety, and legal compliance, paperwork management, and route efficiency.
  • Familiar with INCOTERMS and import/export cross-border operations.
  • A self-starter capable of working independently within a fast-paced global organization.
  • Proficiency in MS Office and CRM systems.
About Reibus

We are a fast-growing tech startup serving the industrial space with $300B market potential. We offer a virtuous circle of solutions for the metals industry, including an easy-to-use B2B marketplace, finance solutions, and a burgeoning logistics business. Our culture is what sets us apart, and we invest in creating an amazing place to work for our people and solving real problems for our customers.

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