Strategic Account Receivable Expert

hace 1 semana


Tlaquepaque, Jalisco, México Hewlett Packard Enterprise A tiempo completo

We are seeking an experienced Strategic Account Receivable Expert to join our team at Hewlett Packard Enterprise.

About the Role

This Senior Client Receivables Analyst position is designed as a hybrid role, with an expectation that you will work on average 2-3 days per week from an HPE office. The primary responsibility of this role is to ensure that the company converts revenue to cash by determining appropriate credit levels and collecting accounts receivable.

Responsibilities
  • Use financial statements to independently determine the financial condition of customers and decide credit limit recommendations for medium monetary value customers.
  • Manage accounts of customers with medium credit limits independently.
  • Resolve credit issues independently.
  • Present credit recommendations to management.
  • Negotiate down payments with customers and the company sales staff to allow customers to purchase above their credit limit.
  • Analyze and research customer's receivables account delinquency and determine the type of communication method to facilitate payment.
  • Resolves disputes related to customer payment on delinquent accounts and negotiates and ensures payment from the customer.
  • Recognize trends for non-payment and resolve the issues by engaging internal partners at all levels.
  • Initiate the dispute resolution process with internal company partners and follow issues to ensure resolution for the company and customer.
  • Analyze at-risk customers and partners and recommend account strategies to prevent delinquencies.
Requirements
  • A first-level university degree with a focus in business or economics; MBA preferred.
  • At least 3 years of experience in collections and managing high-level clients, especially in USA and Canada in Technology companies.
  • Advanced English Level.
  • Strong written and verbal communication, negotiation, and conflict resolution skills.
  • Advanced experience working with Excel (VLOOKUP, pivot tables, etc.) and data management.
  • Experience in Power BI is nice to have.
About Us

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.

What We Offer

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial, and emotional wellbeing. Additionally, we invest in your career because the better you are, the better we all are. Our specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Compensation

The estimated salary for this position is approximately $400,000 - $600,000.



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