User Acceptance Testing Lead

hace 4 semanas


Xico, México Cover Genius Ltd A tiempo completo
About the Role

We are seeking a highly skilled User Acceptance Testing Lead to join our Customer Team at Cover Genius Ltd. As a key member of our team, you will be responsible for developing and managing the entire User Acceptance Testing process, ensuring that both new and existing claim submission and handling designs meet the expectations and requirements of both end-users and internal users.

Key Responsibilities
  • Create and maintain detailed test plans, test cases, and test scripts based on functional requirements
  • Manage the UAT process, assign tasks, monitor progress, and provide guidance to team members
  • Collaborate closely with cross-functional teams (development, product management, etc.) to identify risks, resolve issues, and drive continuous improvement
  • Execute manual and automated tests to validate software functionality, performance, security, and usability
  • Utilize JIRA effectively for bug reporting, tracking, and resolution, as well as for managing the backlog of defects and improvement requests
  • Coordinate and manage UAT processes, working closely with end users and business stakeholders to ensure their needs are met
Requirements
  • Minimum 5 years of experience in Process improvement with exposure to QA/UAT projects
  • Proven track record of successfully leading QA teams and delivering high-quality software products
  • Strong knowledge of software testing principles, techniques, and tools
  • Proficiency in using JIRA for project management and issue tracking
  • Familiarity with ZenDesk is highly desirable
  • Excellent analytical, problem-solving, and critical thinking skills
  • Exceptional written and verbal communication skills, with the ability to convey complex ideas clearly and concisely
  • Certification in relevant QA/testing frameworks is a plus (e.g., ISTQB, CAPM)
What We Offer
  • Flexible PTO to ensure work-life balance
  • Employee Stock Options to share in our success
  • CG Gives programs to support social entrepreneurs and development initiatives
  • Opportunities to work with a diverse team and contribute to a dynamic company culture

We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about quality assurance and are looking for a challenging role, please apply with your latest resume in English and our team will be in touch soon.



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