HR Associate and Labor Relations Specialist

hace 19 horas


Guadalupe, Nuevo León, México ACUITY BRANDS LIGHTING, INC A tiempo completo
Job Summary

We are seeking a highly skilled HR Associate and Labor Relations Specialist to join our team at Acuity Brands Lighting, Inc. as a key member of our HR department.

Key Responsibilities
  • Conflict Resolution: Act as a point of contact for associates and people managers for any type of conflict resolution globally, ensuring fair and thorough investigations from intake through resolution.
  • Associate Relations Management: Manage complex global associate relations issues, connecting with HR managers and people managers for complex issues and disciplinary actions.
  • Policy Development: Partner with HR managers to develop and implement global associate relations best practices and programs.
  • Grievance Resolution: Resolve and document grievances and resolutions in a timely fashion, individually or with senior management assistance.
  • Policy Communication: Provide people managers with information on policies and procedures, the appeal process, and the corrective action process.
  • Associate File Management: Perform associate file duties as necessary, including coordinating provision of subpoenaed records and responses to unemployment claims.
  • Issue Resolution: Manage the work to resolve associate relations issues by partnering with people managers and associates, administering policies, and recommending effective solutions for addressing workplace issues.
  • Team Collaboration: Maintain collaborative team relationships with peers and colleagues to effectively contribute to the working group's achievement of goals and foster a positive work environment.
  • Feedback Analysis: Analyze associate feedback across all levels on a regular basis and revise programs and policies to generate more positive outcomes.
  • Complaint Response: Respond to complaints through a ticketing system.
Requirements
  • Experience: 2 years of experience in similar positions.
  • Knowledge: Knowledge of local legislation.
  • Union Experience: Experience with unionized employees.
  • Skills: High level of concentration and attention to detail, advanced use of MS Office, excellent communication and complaint handling skills.
  • Availability: Availability to move and rotate on different plants.
  • Language: Intermediate English (oral and written level).

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