Tech Support Professional
hace 1 mes
About Us:
ReallyTrusted Technologies Inc. is a Canadian tech organization dedicated to delivering cutting-edge solutions for professionals with limited access to advanced technology. Our core values include leadership, customer-centricity, value creation, and integrity.
Job Overview:
We are seeking a skilled Tech Support Professional to become an integral part of our remote team. As the primary point of contact for clients, you will handle inquiries via email and phone communication. Your key responsibilities will involve addressing user concerns, providing accurate information, and ensuring an exceptional customer experience.
Main Responsibilities:
- Engage with user inquiries via email and phone in a timely and professional manner
- Deliver clear and concise information to users
- Diagnose and resolve user issues effectively
- Accurately document user interactions in our system
- Collaborate with team members to ensure customer satisfaction
Benefits:
- Fully remote work arrangement
- Company-issued MacBook and mobile device
- In-depth training program provided
Qualifications:
- Minimum B2 level of English proficiency
- Strong analytical and problem-solving skills
- Excellent communication skills
- Solid research capabilities
- Experience in customer service is highly desirable but not mandatory
Availability:
We require an individual willing to work on weekends and three evenings during the week to enhance our support hours and assist clients beyond regular schedules. This position is full-time, with hours distributed throughout the week.
Estimated Salary: $45,000 - $65,000 per annum
-
Clinical Support Professional
hace 1 mes
Ciudad de México, Ciudad de México Icon Plc A tiempo completoJob Description:As a Clinical Support Professional at ICON Plc, you will be responsible for providing general administrative support to the team and assisting in various tasks related to clinical trials.Responsibilities:Providing administrative support to the team, including tracking, filing, and coordinating tasksAssisting the Study Start Up Leads with...
-
Administrative Support Professional
hace 4 semanas
Ciudad de México, Ciudad de México Huntress - Leeds A tiempo completoA prestigious wealth management services provider based in York seeks an experienced Administrative Support Professional to join their dynamic team.The ideal candidate will possess strong organizational skills, ensuring the smooth operation of the business and delivering high-quality secretarial/administrative support.Key Responsibilities:Copy typing...
-
Virtual Support Professional
hace 3 semanas
Ciudad de México, Ciudad de México Job Duck A tiempo completoCompany Overview: Job Duck is a dynamic organization dedicated to delivering exceptional support services. Our team of experts is committed to providing top-notch assistance to our clients.Salary: The estimated monthly compensation for this role ranges from $800 to $1025, depending on experience.About the Role: As an Executive Assistant Home Office...
-
Informatics Support Professional
hace 2 meses
Ciudad de México, Ciudad de México Temenos Headquarters SA A tiempo completoWe are seeking a highly skilled and experienced Support Analyst to join our team at Temenos Headquarters SA. This role provides an exceptional opportunity for professionals with a strong passion for delivering exceptional customer experiences.The ideal candidate will be a seasoned expert with 5+ years of experience in customer support, proficient in Spanish...
-
Executive Support Professional
hace 4 semanas
Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completoAbout the CompanyMarriott International, Inc is a global hospitality leader operating over 100 award-winning properties worldwide.Our CultureWe foster an inclusive, people-first culture where everyone succeeds when empowered to be creative, thoughtful, and compassionate.Job OverviewAs an Executive Support Professional at Marriott International, you will...
-
High-Tech Administrative Coordinator
hace 4 semanas
Ciudad de México, Ciudad de México Hitachi High-Tech Mexico S.A. De C.V. A tiempo completoCompany OverviewHitachi High-Tech Mexico S.A. De C.V., a leading global technology company, seeks an experienced administrative coordinator to support its operations in Mexico.
-
Operations Management Professional
hace 1 mes
Ciudad de México, Ciudad de México TADAN TECH, S.A. DE C.V. A tiempo completo $12,000 - $15,000 al mesAbout the OpportunityTADAN TECH, S.A. DE C.V. is a leading fintech company offering online payment solutions, lending services, financial advisory services, and financial market information services.Key ResponsibilitiesAnalyze key operational data to identify areas for improvement and drive business growth.Collaborate with cross-functional teams to launch...
-
Operations Management Professional
hace 1 mes
Ciudad de México, Ciudad de México TADAN TECH, S.A. DE C.V. A tiempo completo $12,000 - $15,000 al mesAbout the OpportunityTADAN TECH, S.A. DE C.V. is a leading fintech company offering online payment solutions, lending services, financial advisory services, and financial market information services.Key ResponsibilitiesAnalyze key operational data to identify areas for improvement and drive business growth.Collaborate with cross-functional teams to launch...
-
Administrative Support Professional
hace 3 semanas
Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completoAbout the JobThe role of the Administrative Support Professional is to provide high-quality administrative support to the team and contribute to the smooth operation of the business. This will involve performing a range of administrative tasks, including data entry, filing, and maintaining accurate records. The ideal candidate will be highly organized,...
-
Customer Service and Support Professional
hace 2 meses
Ciudad de México, Ciudad de México Avery Dennison A tiempo completoAbout the RoleAvery Dennison seeks a skilled Customer Service and Support Professional to join our RFID business team. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.Key ResponsibilitiesProvide exceptional customer service and support to our global customer...
-
Multilingual Support Specialist
hace 1 mes
Ciudad de México, Ciudad de México Vently Air A tiempo completoVently Air is seeking a detail-oriented and organized Multilingual Support Specialist to provide exceptional customer service to our clients. As a key member of our team, you will be responsible for handling inbound and outbound calls, dispatching technicians, and providing support.The ideal candidate will have 1 year of customer service experience and...
-
Administrative Professional
hace 3 semanas
Ciudad de México, Ciudad de México Eaton A tiempo completoJob DescriptionEaton's division is seeking a highly skilled Administrative Professional to support the Plant's overall operations.About the RoleManage the Plant's overall calendar and schedule review and preparation meetings for key events like weekly staff and extended staff meetings, Strategic Planning sessions, EBS Pull preparation/event and Profit...
-
Customer Support Professional
hace 2 meses
Ciudad de México, Ciudad de México Dana Incorporated A tiempo completoJob PurposeAs a key member of the Dana Incorporated team, you will play a critical role in providing exceptional customer service and support.Job Duties and Responsibilities1. Think and act strategically to resolve customer issues and concerns.2. Build and maintain a talented team of customer service representatives.3. Demonstrate an effective approach to...
-
Customer Support Professional for Mailtrap and Coupler.io
hace 3 semanas
Ciudad de México, Ciudad de México Railsware A tiempo completoJob DescriptionWe are seeking an experienced professional to join our team as a Customer Support Specialist. This role involves providing exceptional customer support for our products, Mailtrap and Coupler.io.Railsware is a growing company with over 2 million sign-ups. We aim to build a multi-billion dollar business around our products, and we need your help...
-
Senior Legal Counsel for Tech Product Companies
hace 4 semanas
Ciudad de México, Ciudad de México Lapieza A tiempo completoAbout Alcor:Alcor is a rapidly growing technology company providing an all-in-one solution for tech product companies to establish and grow their software R&D centers in LATAM and Eastern Europe.Our clients include prominent tech companies such as People ai, Grammarly, BigCommerce, Ledger, Sift, and others. Our mission is to empower great tech companies to...
-
Senior Support Professional
hace 1 mes
Santiago de Querétaro, Querétaro de Arteaga, México Climateai A tiempo completoAbout the RoleClimateAI is seeking an experienced Senior Support Professional to join our leadership team. This highly skilled individual will provide exceptional support to our CEO and collaborate with cross-functional teams to manage calendars, schedules, and special projects.ResponsibilitiesManage complex calendars and schedules for senior leadersSchedule...
-
Global Gaming Support Specialist
hace 1 semana
Ciudad de México, Ciudad de México Lionbridge A tiempo completoAt Lionbridge Games, we deliver the gaming experience you envision to any global audience. Our passionate global gamers help bring every aspect of your game to life, without compromise.We are seeking a skilled Junior Player Support Agent to join our team and contribute to augmenting our customer support efforts.Salary: $18,000 MXN per monthThe successful...
-
Tech Support Specialist
hace 4 semanas
Ciudad de México, Ciudad de México Wellhub A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated People Ops Analyst to join our team in Mexico City. As a key member of our People Operations team, you will be responsible for supporting the onboarding and offboarding processes of all employees based in Mexico, Argentina, Chile, and the US.Key ResponsibilitiesResponsible for the full working cycle...
-
High-Impact Crime Analysis Instructor
hace 1 mes
Ciudad de México, Ciudad de México Tetra Tech A tiempo completoWe are seeking a highly skilled Criminal Analyst Instructor to join our team at MSI Tetra Tech in Mexico. As a key member of our team, you will play a vital role in delivering high-quality training to Mexican Federal and State criminal investigators and crime analysts.The successful candidate will have extensive experience in criminal analysis, teaching, and...
-
Sales Support Professional
hace 2 meses
Ciudad de México, Ciudad de México Abb A tiempo completoAbout the RoleThe Sales Support Specialist will serve as a key technical resource in the assigned area, supporting the sales process and customers. Key responsibilities include preparing technical descriptions of products and technology, determining costs, and preparing final documentation.This role is contributing to the Process Automation Measurement and...