Customer Service Representative

hace 1 mes


Xico, México Sitdigital A tiempo completo
Job Description:

In this role as Customer Service Representative, you will be responsible for providing exceptional customer experience in our showroom and ensuring the best service level for our sales force.

You will be handling samples in the showroom, updating key data to support the team, and providing day-to-day post-sales service to customers.

Responsibilities:
  • Entering orders and restocking made by customers into our system
  • Assisting with after-sales issues
  • Maintaining the order portfolio and managing commercial/administrative blocks
  • Coordinating with internal stakeholders to improve customer experience
  • Supporting Brand Ambassadors with customer portfolio management
  • Managing samples in the showroom, removing face-outs on a monthly basis
  • Building and maintaining communication with customers, logistics, and customer service teams
  • Ensuring quick and successful solutions to direct accounts and department stores
  • Supporting buying events and trunk shows for key accounts customers
Requirements:
  • Strong computer skills, including Microsoft Office and Excel
  • Spanish and English written and spoken
  • 2 years of experience in similar roles in Eyewear, Perfumes, Watches, Accessories, or Beauty and Cosmetics
  • University degree in Communication, Business, or Language
  • Exceptional communication and presentation skills
  • Proactive approach to direct customer interactions
  • Detail-oriented, quick learning, strategic planning, and scheduling skills
Benefits:

We offer a competitive salary of $30,000 - $38,000 per month, plus benefits such as Aguinaldo, Vacaciones, Prima vacacional, Vales de despensa, Vales de restaurante, Fondo de ahorro, Celular corporativo, 3 dias personales anuales no acumulables, Seguro de vida.

Our workplace is located in Polanco, with a standard working hours of 9AM to 18PM. If you are a motivated individual with strong work ethic and exceptional drive for results, we encourage you to apply.



  • Xico, México Webhelp A tiempo completo

    Job Title: Customer Service RepresentativeJob Description:We are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. This role requires strong communication and problem-solving skills, as well as the ability to...


  • Xico, México Global Payments A tiempo completo

    Resolve Customer InquiriesGlobal Payments is a leading provider of payment solutions for credit, debit, prepaid, and merchant services. As a Customer Service Representative, you will respond to customer inquiries via telephone, email, SMS, and Chat to provide problem resolution in accordance with our service standards.Key Responsibilities:Respond to customer...


  • Xico, México Immsa A tiempo completo

    We are seeking a skilled Customer Service Representative to join our team at Immsa in Nuevo Atizapán, Mexico.As a Customer Service Representative, you will play a crucial role in providing exceptional service to our customers, ensuring their needs are met and resolving any issues that may arise.Key Responsibilities:Deliver outstanding customer service...


  • Xico, México Alcon A tiempo completo

    At Alcon, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers through various channels including phone, online chat, and text.We offer a competitive salary of $45,000 per annum, plus benefits and opportunities...


  • Xico, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Marriott International, Inc. As a Customer Service Representative, you will be responsible for providing exceptional service to our guests, answering and responding to their inquiries, and resolving any issues that may arise.Key ResponsibilitiesAnswer and respond to guest...


  • Xico, México Eaton A tiempo completo

          We are seeking a highly skilled Customer Service Representative to join our team at Eaton.      In this role, you will be responsible for coordinating across functional disciplines to achieve customer satisfaction. You will manage performance against customer requirements in accordance with contract obligations, terms and conditions. Your...


  • Xico, México E Sol A tiempo completo

    About E Sol:E Sol is a forward-thinking company that values customer satisfaction above all else. We are committed to providing top-notch service to our clients, and we're seeking a skilled Customer Service Representative to join our team.Job Summary:We are looking for a highly motivated and empathetic individual to handle customer inquiries, resolve issues,...


  • Xico, México Hubtek A tiempo completo

    Job OverviewWe are seeking a highly motivated and detail-oriented Customer Support professional to join our team at Hubtek. As a Customer Support representative, you will play a critical role in ensuring a positive customer experience by providing timely and effective solutions to user inquiries.The ideal candidate will have excellent communication skills,...


  • Xico, México Kone A tiempo completo

    About KoneKone is a leading provider of innovative solutions for people flow in the built environment. We aim to create a more sustainable and livable world.Job DescriptionJob Title: Customer Service RepresentativeSalary: $45,000 - $60,000 per yearWe are seeking a skilled and customer-focused Customer Service Representative to join our team. In this role,...


  • Xico, México Marriott International, Inc A tiempo completo

    **Job Summary:**We are seeking a highly skilled Customer Service Representative to join our team at The Ritz-Carlton Mexico City. As a key member of our Rooms & Guest Services Operations department, you will be responsible for providing exceptional customer service to our guests.**Key Responsibilities:**Answer, record, log, and process all guest calls,...


  • Xico, México Operadora Paypal De México S. De R.L De C.V. A tiempo completo

    Are you passionate about delivering exceptional customer experiences? Do you have a knack for problem-solving and communication?We're looking for a skilled Customer Service Representative to join our team at Operadora PayPal de México S. de R.L. de C.V.About the Role:This is a full-time position offering a variety of shift timings, ranging from early...


  • Xico, México Fedex Express Lac A tiempo completo

    About the RoleWe are seeking an experienced Senior Customer Service Representative to join our team at FedEx Express Lac.


  • Xico, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Marriott International, Inc.Responsibilities:Provide exceptional customer service to guests, responding to their inquiries and resolving issues in a professional and timely manner.Welcome and acknowledge all guests according to company standards,...


  • Xico, México Marriott International, Inc A tiempo completo

    **Job Overview**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role is ideal for someone who enjoys working in a fast-paced environment and is committed to delivering exceptional service to our guests.**About the Job**This full-time position is located at The Westin Santa Fe...


  • Xico, México Marriott International, Inc A tiempo completo

    Job OverviewAs a Customer Service Representative at Marriott International, Inc, you will be part of a dynamic team that delivers exceptional guest experiences. This role requires a strong focus on customer satisfaction and a passion for delivering quality service.Key ResponsibilitiesProvide personalized service to guests, ensuring their needs are met and...


  • Xico, México Indrive A tiempo completo

    Job Title: Customer Service RepresentativeAt Indrive, we are seeking a detail-oriented and organized Customer Service Representative to join our team. This role will involve reviewing and verifying driver documents, maintaining accurate records, and conducting background checks.Responsibilities:Verify the accuracy of driver documents and maintain up-to-date...


  • Xico, México Marriott International, Inc A tiempo completo

    Overview: Marriott International, Inc is seeking a Customer Service Representative to join our team in Mexico City. This role involves providing exceptional service to our guests and ensuring a smooth experience for all.


  • Xico, México Fedex Express Lac A tiempo completo

    Customer Service ExcellenceFedEx Express Latin America and Caribbean Division is seeking a highly skilled Senior Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our top-tier enterprise customers, ensuring their needs are met and exceeded.Key...


  • Xico, México Ngx Networks A tiempo completo

    We are seeking an exceptional Career-Driven Customer Support Specialist to deliver top-notch customer experiences. This role is ideal for individuals who excel in identifying customer needs and providing tailored support while using our services.Key Responsibilities:Assess and address customer inquiries, issues, or concerns in a timely manner.Analyze and...


  • Xico, México Kedma Cosmetics A tiempo completo

    About Kedma CosmeticsWe are a dynamic company in the heart of Polanco, looking for a talented Customer Service Representative to join our team.SalaryThe base salary for this position is $8,000 per month, with opportunities for commissions and bonuses.Job DescriptionWe are seeking an individual who is passionate about customer service and has excellent...