Customer Service Representative
hace 2 meses
**Job Overview**
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role is ideal for someone who enjoys working in a fast-paced environment and is committed to delivering exceptional service to our guests.
**About the Job**
This full-time position is located at The Westin Santa Fe Mexico City, Javier Barros Sierra 540, Mexico City. As a Customer Service Representative, you will be responsible for welcoming and acknowledging all guests according to company standards, anticipating and addressing their service needs, and ensuring that they have a memorable stay with us.
**Key Responsibilities**
- FOLLOW ALL COMPANY POLICIES AND PROCEDURES;
- E nsure uniform and personal appearance are clean and professional;
- Maintain confidentiality of proprietary information; and protect company assets;
- Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation;
- Speak with others using clear and professional language, and answer telephones using appropriate etiquette;
- Develop and maintain positive working relationships with others, and support team to reach common goals;
- Comply with quality assurance expectations and standards;
**Requirements**
- Education: High school diploma or G.E.D. equivalent;
- Related Work Experience: No related work experience required;
- Supervisory Experience: No supervisory experience required;
- License or Certification: None;
**What We Offer**
As a valued member of our team, you can expect a competitive salary of approximately $24,000 per year, depending on your experience and qualifications. Additionally, we offer a range of benefits, including opportunities for career growth and development, recognition and rewards for outstanding performance, and a comprehensive training program to help you succeed in your role.
**Marriott International, Inc**
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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