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Marketing & Engagement Co-Brands Manager
hace 2 meses
About the Role
We're seeking a highly skilled and experienced professional to join our team as a Marketing & Engagement Co-Brands Manager. As a key member of our marketing team, you will be responsible for developing and implementing innovative marketing campaigns, unique experiences, and robust communication plans to increase customer loyalty and drive business growth.
Key Responsibilities
- Engagement: Develop and implement strategic engagement plans to enhance customer loyalty and satisfaction.
- Experiential: Create unique and profitable experiences for customers that encourage spend and product usage, while collaborating with partners and stakeholders.
- Spend Stimulation: Design and implement promotional offers and incentives aimed at increasing customer spending, while ensuring positive ROI.
- Communication: Develop and deliver robust communication plans for online and offline channels to reach and engage customers, communicating benefits and tangible value.
- Customer Insights: Gather and analyze customer data to understand behaviors and preferences, refine engagement strategies, and identify opportunities.
Requirements
- Minimum 5 years of experience in marketing, communication, and customer engagement.
- Strong analytical skills and ability to interpret data to drive decision-making.
- Excellent communication and presentation skills in Spanish and English.
- Creative thinking and problem-solving abilities.
- Strong interpersonal skills, including negotiation and conflict resolution.
About American Express
At American Express, we're committed to providing our customers with the best possible experience. We're a global company with a diverse team of professionals who share a passion for delivering exceptional service and driving business growth. If you're a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
