Executive IT Support Specialist
hace 1 mes
**Job Overview**
Aptiv Plc is seeking a highly skilled IT Support Specialist to join our team. This role involves providing exceptional technical support to our C-level leaders and their support staff, ensuring that technology needs are met proactively.
The successful candidate will have at least 10 years of experience in IT Support, with a strong background in Mac software and hardware troubleshooting. They will also have excellent customer service, problem-solving, and teamwork abilities.
**Key Responsibilities:**
- Provide 1st/2nd line IT support for executive team members
- Support endpoint security standards (antivirus/firewall/patching/two-factor authentication)
- In partnership with other team members, lead the testing, configuration, installation, and repair of IT-related equipment
- Implement global support processes and provide visibility and escalation paths for regional IT teams
- Support MS Teams or other VOIP systems, and provide expertise in Office365 administration
**Required Skills and Qualifications:**
- Bachelor's degree in Computer Science or related field
- Proficient English speaking, reading, and writing
- At least 10 years' experience in IT Support, with a focus on Mac software and hardware troubleshooting
- Excellent customer service, problem-solving, and teamwork abilities
**Estimated Salary Range:** $120,000 - $150,000 per year, depending on location and experience.
**Why Choose Aptiv Plc?:**
- We offer a competitive salary and benefits package
- We provide opportunities for growth and development within the company
- We prioritize employee well-being and provide resources for physical and mental health
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