Executive IT Support Specialist

hace 1 mes


Juárez, Chihuahua, México Aptiv Plc A tiempo completo

**Job Overview**

Aptiv Plc is seeking a highly skilled IT Support Specialist to join our team. This role involves providing exceptional technical support to our C-level leaders and their support staff, ensuring that technology needs are met proactively.

The successful candidate will have at least 10 years of experience in IT Support, with a strong background in Mac software and hardware troubleshooting. They will also have excellent customer service, problem-solving, and teamwork abilities.

**Key Responsibilities:**

  • Provide 1st/2nd line IT support for executive team members
  • Support endpoint security standards (antivirus/firewall/patching/two-factor authentication)
  • In partnership with other team members, lead the testing, configuration, installation, and repair of IT-related equipment
  • Implement global support processes and provide visibility and escalation paths for regional IT teams
  • Support MS Teams or other VOIP systems, and provide expertise in Office365 administration

**Required Skills and Qualifications:**

  • Bachelor's degree in Computer Science or related field
  • Proficient English speaking, reading, and writing
  • At least 10 years' experience in IT Support, with a focus on Mac software and hardware troubleshooting
  • Excellent customer service, problem-solving, and teamwork abilities

**Estimated Salary Range:** $120,000 - $150,000 per year, depending on location and experience.

**Why Choose Aptiv Plc?:**

  • We offer a competitive salary and benefits package
  • We provide opportunities for growth and development within the company
  • We prioritize employee well-being and provide resources for physical and mental health

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