Strategic Business Partner

hace 5 días

Guadalajara, Jalisco, México Expeditors A tiempo completo
Position Overview

As a pivotal member of our team, you will cultivate, sustain, and oversee Expeditors' global engagement with one of our premier customers in the industry. Your primary goal will be to ensure optimal business retention and growth. You will proactively identify and address the operational needs of the customer across various functions and regions.

Key Responsibilities

  • Serve as the primary advocate for revenue growth and strategic business planning.
  • Leverage your industry expertise and global relationships to enhance service delivery.
  • Conduct tailored business reviews and workshops that foster collaboration and focus on value creation.
  • Align efforts across multiple regions to address the customer's supply chain priorities and challenges.
  • Collaborate with senior executives and product management to develop timely and relevant solutions.
  • Enhance Expeditors' revenue and profitability through value-added services.

Scope of Role

Your mission is to deliver a distinctive customer experience through comprehensive ownership and accountability:

  • Gain a deep understanding of the global customer's profile, needs, and expectations.
  • Focus on retaining existing business while actively pursuing new global opportunities.

Business Development

Utilize your business insight and strategic mindset to conduct ongoing needs assessments, identify improvement opportunities, and collaborate on solutions that deliver measurable benefits to the customer.

Customer Management

Build and maintain robust relationships throughout the customer's organization to understand decision-making processes and achieve trusted partner status. Ensure effective oversight of operational needs and drive account growth through leadership and collaboration.

Business Intelligence

Develop and maintain proficiency in data analysis and business intelligence tools for performance management and reporting.

Qualifications

  • University degree or equivalent business qualifications.
  • Minimum of 3 years of relevant experience in the industry.
  • Demonstrated success in business development.
  • Proficient in MS Office and CRM software.
  • Strong presentation and project management skills.
  • Excellent analytical and problem-solving abilities.
  • Ability to meet key performance indicators.
  • Fluent in Spanish and Mandarin Chinese.

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