Commercial Senior Coordinator
hace 1 día
About the Role:
We are seeking a highly skilled Commercial Senior Coordinator to join our team at PepsiCo. As a key member of our commercial operations team, you will be responsible for supervising the Customer Information Analyst (CIA) processes, ensuring timely and accurate data management, and building strong relationships with division sales teams and customers.
Key Responsibilities:
- Lead and develop the CIA team to ensure effective data management and customer satisfaction.
- Monitor and ensure all forms are submitted with complete and accurate data, utilizing OLA/SLAs and scorecards.
- Analyze complex issues and provide guidance to the CIA team to resolve field requests.
- Create and review scorecards to ensure customer maintenance requests are processed timely.
- Manage the CIA team, including training, onboarding, and career development.
- Build strong relationships with division sales leaders and control processes and technology for a more effective CIA COE.
Requirements:
- Bachelor's degree in Business, Control, or Operations.
- Fluent in English.
- Experience supervising a large team.
- Experience in back office.
- Advanced/Proficient Computer Skills (Outlook, Word, PowerPoint, Excel, Power BI).
- SAP.
About PepsiCo:
PepsiCo is one of the largest food and beverage companies in the world, with iconic brands consumed more than a billion times a day in over 200 countries. We are committed to creating a culture where all people are welcome and valued, and where you can dare to be you.
What We Offer:
- Opportunities to learn and develop every day through a wide range of programs.
- Internal digital platforms that promote self-learning.
- Development programs according to Leadership skills.
- Specialized training according to the role.
- Learning experiences with internal and external providers.
- Recognition programs for seniority, behavior, leadership, moments of life, among others.
- Financial wellness programs that will help you reach your goals in all stages of life.
- A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle.
- Equal opportunity employer and value diversity at our company.
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