Customer Project Officer

hace 2 semanas


Veracruz, Veracruz-Llave, México Schneider Electric Gruppe A tiempo completo

Job Summary:

Schneider Electric Gruppe is seeking a highly skilled Customer Project Officer to lead the operational deployment of critical business practices, processes, and tools across both selling and execution phases of solution projects. The successful candidate will be responsible for ensuring effective opportunity and project portfolio management and customer satisfaction within the Mexico Zone Execution Center.

Main Responsibilities:

  • Implement consistent customer project governance, processes, and tools, and drive continuous improvement.
  • Ensure proper management of opportunities identification, monitoring, and escalation to warn on any major deviation, and provide guidance, deployment, and support for energy management systems business.
  • Monitor opportunity pipeline portfolio, analyze performance, and identify improvement actions focusing on complex opportunities and projects leveraging business framework and solution governance tools.
  • Deploy, monitor, and support solution selling governance across the energy management system within the Mexico region.
  • Establish and animate local solution opportunity committees, ensuring compliance with solution selling governance.
  • Prepare and update opportunity pipeline dashboards, including customer project process compliance across selling and execution phases.
  • Perform win and loss analyses, lessons learned, and customer project process audits.
  • Support local implementation of processes and tools, and project performance management.

Requirements:

  • Bachelor's degree in administration, engineering, or equivalent.
  • 2-3 years of professional experience.
  • Advanced English skills (oral and written).
  • Good organizational, interpersonal, time management, and prioritization skills.
  • Detail-oriented and responsive to inquiries and requests.
  • Operations experience and project management experience are advantageous.

About Schneider Electric Gruppe:

Schneider Electric Gruppe is a leading global company in the energy management and automation sector. We are committed to innovation, sustainability, and customer satisfaction.



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