Luxury Lifestyle Manager
hace 5 días
Company Overview
Ten Lifestyle Group is a global luxury concierge service, delivering exceptional experiences for High-Networth (HNW) and UHNW clients through a unique technology-enabled platform and highly trained lifestyle managers.
Salary
A competitive Mexican Peso salary package (approximately $40,000 - $60,000 per year, depending on experience) plus a performance-based bonus structure.
Job Description
We are seeking a professional, motivated, and committed German-speaking Travel Consultant to join our team in Mexico City or work fully remotely anywhere in Mexico. As a Luxury Lifestyle Manager, you will be responsible for advising premium cardholders on phone and email in German, English, and French, processing customer requests from offer preparation to billing of individual trips, and making reservations with airlines, hotels, and destination agencies.
Required Skills and Qualifications
To succeed in this role, you will need:
- A completed tertiary qualification or equivalent training, ideally in the field of tourism;
- Several years of professional experience in the travel industry, a tour operator, or in a travel agency;
- GDS knowledge (preferably Amadeus) and excellent destination knowledge;
- Good language skills in German and English, in written and spoken;
- A strong passion for everything related to travel and the luxury lifestyle, including gastronomy, events, and culture;
- Service-oriented, flexible, and able to work under pressure;
- A positive attitude and identification with Ten Group values;
- Strong communication skills and a value for exceptional service.
Benefits
We offer a range of benefits, including:
- Relocation package (applicable for relocation from outside Mexico);
- Hybrid working arrangements, with up to 60% Home Office possibility;
- Paid time away from work, including a day each year to volunteer time for a good cause;
- Paid Sabbaticals after every 5 years of Service;
- Extra Rewards, such as lucrative Ten Loyalty Rewards program and Remote Working Holidays;
- Employee Discounts and access to great travel and entertainment discounts as our clients' members would;
- Be part of our global, dynamic, and inclusive Team, with diversity at its core.
Others
This position requires flexibility, ability to work shifts and weekends, and a willingness to participate in Extra Mile Awards and annual reviews. If you live near our office, we encourage you to enter into a hybrid working arrangement. We look forward to welcoming you to our team
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