Workday Data Services Specialist
hace 3 semanas
We are seeking a highly skilled Workday Data Services Specialist to join our team at WPP. As a key member of our People Technology team, you will be responsible for the people and process management of global teams supporting Workday Data.
Key responsibilities will include:
- Responsible for the day-to-day running of data support, prioritizing data changes and assigning incidents
- Review data changes and assign incidents across the team while troubleshooting and resolving the most complex support issues in a timely manner adhering to WPP Service Level Agreements
- Responsible for the Workday merger and acquisition process and coordination with other teams to complete the process
- Maintain expertise on data standards/functionality/features/capabilities in Workday, wider industry, and technology trends
- Analyse incidents raised to identify common themes, identify areas of improvement and implement strategies for failure prevention
- Responsible for maintaining up-to-date data and associated processes documentation
Additionally, you will be responsible for:
- Developing requirement specifications, obtaining input from the user base, and delivering mid-build demonstrations as required to obtain feedback and sign-off
- Managing enhancements from concept to delivery - on time, on budget, and exceeding customer expectations
- Streamlining user journeys and providing a consistent, highly impactful end-user experience
- Providing input and support to the Global Product Owners within the People Team
As a Workday Data Services Specialist, you will be part of a global team that is dedicated to delivering exceptional service and support to our clients. You will have the opportunity to work closely with our clients and stakeholders to understand their needs and develop solutions that meet their requirements.
Key qualifications for this role include:
- Advanced English fluency
- Strong technical skills, with experience working with Workday Data
- Excellent problem-solving and analytical skills
- Ability to work effectively in a fast-paced environment
- Strong communication and interpersonal skills
If you are a motivated and results-driven individual with a passion for technology and data management, we encourage you to apply for this exciting opportunity.
Please note that we are an equal opportunities employer and welcome applications from all qualified candidates.
Thank you for considering this opportunity to join our team at WPP.
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