IT Support Specialist

hace 24 horas


Xico, México Ntt Data, Inc. A tiempo completo

At NTT DATA, Inc., we are committed to delivering exceptional services and solutions that drive innovation and growth. We are currently seeking a highly skilled IT Support Specialist - Field Services to join our team in Mexico (MX). This role will involve providing technical support and services to our clients, ensuring their desktop, notebook, and printer devices operate smoothly.

Job Summary:

We are looking for an experienced IT Support Specialist - Field Services who can provide on-site technical support and services to our clients. The successful candidate will have a strong understanding of Windows operating systems and be able to troubleshoot and resolve issues related to desktop, notebook, and printer devices.

About the Role:

This is an exciting opportunity to join a dynamic team and contribute to the success of our clients. As an IT Support Specialist - Field Services, you will be responsible for:

  • Providing technical support and services to clients
  • Troubleshooting and resolving issues related to desktop, notebook, and printer devices
  • Performing basic configuration of desktop/notebook/printers
  • Assisting with simple parts replacement and repair on desktops/notebooks/printers

Requirements:

To be successful in this role, you will need:

  • Bachelor's degree in Computer Science or a related field
  • Basic knowledge of Windows operating systems
  • Excellent client service skills
  • Able to travel as required

About Us:

NTT DATA, Inc. is a trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, we have diverse experts in over 50 countries and a robust partner ecosystem of established and start-up companies.

Salary Information:

The estimated salary for this role is $45,000 - $60,000 per year, depending on experience and qualifications.


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