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Credit and Collections Specialist
hace 1 mes
At The Clorox Company, we're committed to growth - for our people and our brands. Our purpose and values guide us, and we believe every one of us can make a positive impact on consumers, communities, and teammates. We're looking for a skilled Credit and Collections Specialist to join our team.
Your role at Clorox:
As a Credit and Collections Specialist, you will:
- Monitor and analyze non-payment trends, and independently carry out claim management, adjustments, small balance write-offs, customer reconciliations, and processing credit memos, ensuring compliance with company policy and legal requirements.
- Provide customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies, and payments.
- Prepare and submit outstanding receivables reports, recognizing trends for non-payment and resolving issues by engaging internal partners.
- Analyze and research customer receivables account delinquency and determine the type of communication method to facilitate payment.
- Proactively establish and maintain effective and cooperative working relationships with sales teams and/or other business areas as needed.
What we look for:
We seek a strong attention to detail, goal-oriented individual with a commitment to excellent customer service. You should have knowledge of Order to Cash and Credit and Collections procedures, SAP experience, and strong English communication skills. A Bachelor's degree in a business-related field is required.
Benefits we offer to help you be well and thrive:
- Competitive compensation
- Generous 401(k) program
- Health benefits and programs that support both your physical and mental well-being
- Flexible work environment
- Meaningful opportunities to keep learning and growing
