Customer Service Clerk

hace 1 semana


Nayarit, México Marriott International, Inc A tiempo completo

Job Summary

We are seeking a skilled Customer Service Clerk to join our team at The St. Regis Punta Mita Resort. As a key member of our Rooms & Guest Services Operations team, you will be responsible for providing exceptional service to our guests, ensuring a seamless check-in and check-out experience.

Key Responsibilities

  • Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys
  • Process all payment types, including room charges, cash, checks, debit, and credit
  • Process all check-outs, resolving any late and disputed charges
  • Answer, record, and process all guest calls, messages, requests, questions, or concerns
  • Coordinate with Housekeeping to track readiness of rooms for check-in
  • Communicate parking procedures to guests and dispatch bell staff or valet staff as needed
  • Supply guests with directions and information regarding property and local areas of interest
  • Run daily reports, identify any special requests, and check reports for accuracy
  • Complete designated cashier and closing reports in the computer system
  • Cash guests' personal checks and traveler's checks
  • Count bank at the beginning and end of shift

Requirements and Qualifications

  • Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager
  • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation
  • Speak with others using clear and professional language; answer telephones using appropriate etiquette
  • Develop and maintain positive working relationships with others

About Marriott International, Inc.

Marriott International, Inc. is a global hospitality company with over 50 luxury hotels and resorts in the best addresses around the world. We are committed to delivering exquisite experiences for our guests, and we are seeking talented individuals like you to join our team.


  • Financial Clerk

    hace 3 semanas


    Nayarit, México Marriott International, Inc A tiempo completo

    **Job Summary**We are seeking a detail-oriented and organized Financial Clerk to join our team at The St. Regis Punta Mita Resort. As a key member of our finance department, you will be responsible for ensuring the accuracy and integrity of our financial records.**Key Responsibilities**Verify and reconcile financial transactions to ensure accuracy and...


  • Nayarit, México Susurros Del Corazon A tiempo completo

    About You:We are seeking a highly skilled Customer Service Operations Manager to join our team at Susurros del Corazon. As a key member of our front office department, you will oversee the day-to-day operations and provide guidance to our team members to ensure exceptional guest experiences.About the Role:This is an exciting opportunity to be part of the...


  • Nayarit, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Marriott International, Inc. As a key member of our Guest Services team, you will be responsible for providing exceptional service to our guests through effective communication and problem-solving skills.Key ResponsibilitiesAnswer, record, and process all guest calls,...

  • Spa Service Associate

    hace 2 semanas


    Nayarit, México Marriott International, Inc A tiempo completo

    **Job Summary**We are seeking a Spa Service Associate to join our team at Marriott International, Inc. As a Spa Service Associate, you will play a vital role in supporting the success of our Spa functions.**Key Responsibilities**Provide exceptional guest service and ensure a memorable experience for our guests.Promote Spa services and retail offerings to...


  • Nayarit, México Marriott International, Inc A tiempo completo

    **Job Summary**This Food and Beverage Service Supervisor position is responsible for ensuring impeccable service standards in the hotel’s restaurants and banquet rooms. The ideal candidate will have a minimum of 2 years of experience in a similar role, with a proven track record of delivering exceptional customer experiences.**Key...


  • Nayarit, México Marriott International, Inc A tiempo completo

    **Job Overview**We are seeking a skilled Food and Beverage Service Associate to join our team at Delta Hotels Riviera Nayarit. As a key member of our culinary team, you will be responsible for delivering exceptional service to our guests, ensuring a memorable dining experience.**Key Responsibilities**Provide attentive and personalized service to guests,...

  • Front Desk Clerk

    hace 2 semanas


    Nayarit, México Marriott International, Inc A tiempo completo

    **Job Summary**This position is responsible for providing exceptional guest service as the first point of contact at the hotel. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.**Key Responsibilities**Process all guest check-ins by confirming reservations, assigning...

  • Restaurant Manager

    hace 3 semanas


    Nayarit, México Marriott International, Inc A tiempo completo

    Job SummaryAs a Restaurant Manager at Marriott International, Inc, you will be responsible for overseeing the daily operations of our restaurants, bars, and room service. You will supervise a team of employees, assist with menu planning, and maintain high standards of sanitation and customer service.Key Responsibilities:Supervise and manage employees to...


  • Nayarit, México Tres R A tiempo completo

    p**JobOpportunityinCorregidora,Querétaro**:br**CustomerServiceAdvisorinBranch**/pp**WeOffer**:brBasesalary+commissionsbrLegalbenefits/ppLifeinsurancebr100%nominalcontributionbrExcellentworkenvironmentbr8-hourworkdaybrImmediateresponse/ppImmediatehiring/pp**Requirements**:brHighschooldiplomabr6monthsto1yearofexperienceinthefieldbrGoodcommunicationskillsbrSal...


  • Nayarit, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly motivated and customer-focused Sales and Marketing Representative to join our team at The St. Regis Punta Mita Resort. As a key member of our sales team, you will be responsible for assisting management in training and motivating employees, serving as a role model, and ensuring excellent customer service standards are...

  • Restaurant Manager

    hace 4 semanas


    Nayarit, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Restaurant Manager to join our team at Marriott International, Inc. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurants, bars, and room service areas. Your primary focus will be on ensuring exceptional customer service, maintaining high standards of...

  • Housekeeping Attendant

    hace 3 semanas


    Nayarit, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly motivated and detail-oriented Housekeeping Attendant to join our team at Marriott International, Inc. As a Housekeeping Attendant, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms and public areas.Key ResponsibilitiesRespond promptly to guest requests and provide exceptional customer...


  • Nayarit, México Marriott International, Inc A tiempo completo

    Job SummaryThis role is responsible for providing administrative support to our resort operations team. The successful candidate will be responsible for maintaining accurate records, preparing documents, and providing exceptional customer service to our guests.Key Responsibilities:Enter and retrieve information from databases using a keyboard or...

  • Restaurant Manager

    hace 7 días


    Nayarit, México Marriott International, Inc A tiempo completo

    Job Summary:As a Restaurant Manager with Marriott International, you will oversee the daily operations of our restaurants, bars, and room service. Your responsibilities will include supervising staff, maintaining high standards of quality and cleanliness, and ensuring excellent customer service.Key Responsibilities:Supervise and train staff to ensure...

  • Bartender

    hace 3 semanas


    Nayarit, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a skilled Bartender to join our team at Delta Hotels by Marriott. As a Bartender, you will be responsible for providing exceptional drink service to our guests, ensuring a seamless and enjoyable experience.Key ResponsibilitiesPrepare and serve drinks according to specified recipes and quality standards.Manage bar inventory,...

  • Bar Attendant

    hace 1 semana


    Nayarit, México Marriott International, Inc A tiempo completo

    **Job Summary**Prepare and serve drinks to hotel guests in a prompt and courteous manner. Key responsibilities include operating a cash register, handling customer transactions, and maintaining a clean and organized bar area.Key Responsibilities:Prepare and serve drinks to guests according to standard recipes and specifications.Operate a cash register and...

  • Luxury Sales Director

    hace 3 semanas


    Nayarit, México Marriott International, Inc A tiempo completo

    **Job Overview**The Sales and Marketing Manager is responsible for driving sales growth and revenue for the St. Regis brand. This role requires a strong understanding of the luxury market and the ability to build and maintain relationships with key stakeholders.**Key Responsibilities**Develop and execute sales strategies to achieve revenue goalsBuild and...

  • Restaurant Manager

    hace 4 semanas


    Nayarit, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Restaurant Manager to join our team at Marriott International, Inc. As a key member of our culinary operations team, you will play a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary...

  • Event Manager

    hace 3 semanas


    Nayarit, México Marriott International, Inc A tiempo completo

    Job SummaryMarriott International, Inc is seeking an experienced Event Manager to join our team. The successful candidate will be responsible for coordinating and executing events of average complexity, ensuring seamless transitions from sales to service and back to sales. This role requires strong communication and problem-solving skills, with a focus on...

  • Restaurant Manager

    hace 3 semanas


    Nayarit, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Restaurant Manager to join our team at The St. Regis Punta Mita Resort. As a key member of our food and beverage team, you will be responsible for overseeing the daily operations of our restaurants, bars, and room service areas.Key ResponsibilitiesSupervise and manage a team of employees to ensure...