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We are seeking a skilled Guest Experience Expert to join our team at Fairfield by Marriott Los Cabos. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences that exceed our high standards.
Key Responsibilities- Process operational needs and address guest requests in a timely and professional manner.
- Complete reports and share highlights of the local area with guests.
- Assist guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area.
- Ensure a safe work environment and maintain confidentiality at all times.
- Protect company assets and uphold quality standards.
- Ability to stand, sit, or walk for an extended time and move through narrow spaces.
- Ability to lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance.
- Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Fairfield by Marriott is a global hospitality brand that offers a unique and memorable experience to our guests. We are committed to delivering exceptional service and creating a warm and welcoming environment for all our guests. As a member of our team, you will have the opportunity to work with a diverse group of people and develop your skills and expertise in a fast-paced and dynamic environment.
Marriott International is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all individuals.
