Customer Service Representative for Weekend Coverage

hace 2 semanas


San Pedro Mártir, México North American Production Sharing, Inc. A tiempo completo

At North American Production Sharing, Inc., we're on a mission to deliver creative, custom t-shirts to our customers. To achieve this, we're looking for a skilled Customer Service Representative to join our team on a full-time basis, working weekends from 7am to 7pm.

Your Role:

  • Help customers navigate our website, create and modify custom designs, and process orders efficiently.
  • Create competitive quotes for customer requests and act as a point of contact between customers and our departments.
  • Complete timely customer follow-ups to ensure fulfillment of sales and service needs.

Your Qualifications:

  • True computer proficiency and ability to navigate systems.
  • Bilingual with 80-90%+ proficiency in English.
  • High attention to detail, organization, and multi-tasking skills.
  • Ability to problem solve and think creatively.
  • Associate degree or higher.
  • Previous experience in custom manufacturing is a plus.
  • CRM experience, inside sales background, and typing 35wpm are also preferred.

Work Arrangement:

  • Full-time, on-site job located in Hacienda del Colorado, Tijuana, B.C.
  • Work 4 days, rest 3 days off.


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