Head of Claims Operations LAC

hace 2 semanas


Ciudad de México, Ciudad de México AIG A tiempo completo

Head of Claims Operations LAC

AIG is seeking a highly skilled and experienced Claims Operations Leader to join our team in Latin America and the Caribbean. As Head of Claims Operations LAC, you will be responsible for leading the delivery of claims operations in the region, ensuring that our customers receive the highest level of service and support.

Key Responsibilities

  • Lead the development and implementation of claims operations strategies and initiatives to improve efficiency, quality, and customer satisfaction.
  • Manage a team of claims operations professionals to ensure effective delivery of claims services and support.
  • Collaborate with global functions to ensure effective TPA management, vendor management, business intelligence, Global Investigation Services (GIS), Global Recovery Service (GRS), and Global Quality Assurance for LAC Claims.
  • Develop and maintain strong relationships with stakeholders, including customers, agents, and brokers, to ensure effective communication and issue resolution.
  • Stay up-to-date with industry trends, regulatory requirements, and best practices to ensure that our claims operations are aligned with the latest standards and requirements.

Requirements

  • Proven experience in claims operations, with a strong background in leadership and management.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues.
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines.
  • Fluency in English and Spanish, with Portuguese as a plus.

About AIG

AIG is a global leader in commercial and personal insurance solutions, with a presence in over 80 countries. We are committed to delivering exceptional service and support to our customers, and we are seeking talented individuals who share our values and vision.

Why Join AIG?

AIG offers a dynamic and challenging work environment, with opportunities for professional growth and development. We are committed to diversity and inclusion, and we welcome applications from talented individuals from diverse backgrounds.

How to Apply

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].



  • Ciudad de México, Ciudad de México AIG A tiempo completo

    Head of Claims Operations LAC LeaderAIG is seeking a Head of Claims Operations LAC Leader to drive claims transformation and excellence in Latin America and the Caribbean. The successful candidate will lead a team of professionals to deliver strategic initiatives, improve claims processes, and enhance governance and compliance.The ideal candidate will have a...

  • Claims Operations Head

    hace 1 semana


    Ciudad de México, Ciudad de México Aig A tiempo completo

    Job Description:AIG is seeking an experienced professional to fill the Head of Claims Operations position in Latin America and Caribbean. The successful candidate will be responsible for leading the claims operations function, including design, management, and implementation of claims improvement programs, claims governance & compliance, process...

  • Head of Operations Mexico

    hace 3 semanas


    Ciudad de México, Ciudad de México Flix Se A tiempo completo

    About the RoleWe are seeking a highly motivated and experienced Head of Operations to lead our team in Mexico. As a key member of our leadership team, you will be responsible for shaping our operations strategy and driving business growth in the region.Key Responsibilities:Develop and implement operational strategies to drive business growth and improve...

  • Head of Operations Mexico

    hace 3 semanas


    Ciudad de México, Ciudad de México Flix Se A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Head of Operations for our Mexico office. As a key member of our leadership team, you will be responsible for leading our operations team and driving business growth in the region.Key ResponsibilitiesLead a high-performing operations team to deliver exceptional customer service and drive business...


  • Ciudad de México, Ciudad de México Aig A tiempo completo

    About the RoleThe Claims Complex Director Senior reports to the Country Head of Claims, leading the Commercial Lines team encompassing Property, Energy, Marine, and Homeowners lines of business. This team comprises 10-14 FTEs, with a scope of control of 1-2 or 3. The Claims Complex Director Senior ensures cases are handled correctly, adhering to internal...


  • Ciudad de México, Ciudad de México Rocket Code (AL-I Digital Solutions S.A. de C.V.) A tiempo completo

    Transforming Operations with AIRocket Code (AL-I Digital Solutions S.A. de C.V.) is at the forefront of the AI revolution, and we're seeking a visionary leader to oversee our operations. As Head of Operations in AI, you'll be responsible for driving efficiency, effectiveness, and innovation across our organization.Key Responsibilities:Operational Oversight:...


  • Ciudad de México, Ciudad de México Rocket Code (AL-I Digital Solutions S.A. de C.V.) A tiempo completo

    About Rocket Code (AL-I Digital Solutions S.A. de C.V.)Rocket Code is a leading technology company that specializes in developing innovative AI solutions. Our mission is to transform existing technology into digital experiences that generate a profoundly positive impact.Job SummaryWe are seeking a highly skilled and experienced Head of Operations and...


  • Ciudad de México, Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    About the RoleWe are seeking a highly experienced and skilled leader to join our team as the Head of Retail Operations in Mexico. As a key member of our leadership team, you will be responsible for delivering a world-class customer experience and driving sales and margin growth for Amazon in Mexico.Key ResponsibilitiesLead a team of talented professionals...


  • Ciudad de México, Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    About the RoleWe are seeking a highly experienced and skilled Head of Retail Operations to lead our Retail Operations team in Mexico. As a key member of our leadership team, you will be responsible for delivering a world-class customer experience and driving sales and margin growth for Amazon Mexico.Key ResponsibilitiesLead a team of talented professionals...


  • Ciudad de México, Ciudad de México dLocal A tiempo completo

    Why dLocal?dLocal empowers global companies to collect payments in 40 emerging markets. Our clients rely on us to boost conversion rates and simplify payment expansion. As a payments processor and merchant of record, we enable our merchants to tap into the world's fastest-growing markets. By joining dLocal, you'll be part of a dynamic global team that makes...


  • Ciudad de México, Ciudad de México AIG A tiempo completo

    Travel Claims CoordinatorJob Summary:We are seeking a skilled Travel Claims Coordinator to join our team in Mexico City. As a key member of our claims operation, you will play a vital role in ensuring our policyholders receive prompt and efficient service during times of need.Key Responsibilities:Process and manage travel claims, including maintaining...


  • Ciudad de México, Ciudad de México AIG A tiempo completo

    Claims Support Coordinator RoleWe are seeking a highly skilled Claims Support Coordinator to join our team in Mexico City. As a Claims Support Coordinator, you will play a vital role in supporting our claims operations team in the Latin American region.Key Responsibilities:Process and manage claims documents, ensuring timely and accurate processing.Assign...


  • Ciudad de México, Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    About the RoleWe are seeking a highly experienced and skilled leader to join our team as the Head of Retail Operations in Amazon Mexico. As a key member of our leadership team, you will be responsible for delivering a world-class customer experience and driving sales and margin growth for Amazon Mexico.The ideal candidate will have a proven track record of...

  • Claims Analyst

    hace 3 semanas


    Ciudad de México, Ciudad de México AIG A tiempo completo

    Claims AnalystAIG is seeking a Claims Analyst to join our team in Mexico. As a Claims Analyst, you will be responsible for processing and analyzing claims data to ensure accurate and timely resolution of claims.Key responsibilities include:Receiving and processing claims notificationsConducting data analysis to identify trends and patternsValidating and...

  • Claims Specialist

    hace 4 semanas


    Ciudad de México, Ciudad de México Aig A tiempo completo

    About the RoleThe Claims Analyst I is a key member of the Express claims team, responsible for delivering and materializing the product offer and promise. This role requires specialized expertise in the different business areas, working closely with the business segments to support a wide array of products and offerings.Main ResponsibilitiesReview of claims...

  • Claims Analyst

    hace 2 semanas


    Ciudad de México, Ciudad de México AIG A tiempo completo

    AIG is seeking a skilled Claims Analyst to join our team in the FNOL Claims department. As a Claims Analyst, you will be responsible for the initial recording and processing of FNOL information for all lines of business. This includes opening coverage, creating reserves, and closing claims at CWP. You will work closely with the FNOL Claims manager to ensure...

  • Claims Specialist

    hace 4 semanas


    Ciudad de México, Ciudad de México AIG A tiempo completo

    About the RoleThe Claims Analyst II position at AIG is a critical role that requires a high level of expertise in investigating, evaluating, negotiating, and settling complex claims. The successful candidate will be responsible for collecting and analyzing data to determine whether to accept or deny a claim based on all documentation received.The ideal...

  • Claims Specialist I

    hace 1 mes


    Ciudad de México, Ciudad de México Everest, Consultoría, Administración y Back Office S de RL de CV A tiempo completo

    Job Title: Claims Specialist IJob Summary:We are seeking a highly skilled Claims Specialist I to join our team at Everest, Consultoría, Administración y Back Office S de RL de CV. As a Claims Specialist I, you will be responsible for handling and analyzing mainstream and complex general insurance claims of all varieties, with a special focus on property,...

  • Claims Specialist

    hace 4 semanas


    Ciudad de México, Ciudad de México AIG A tiempo completo

    About the RoleThe Claims Analyst I position is a key member of the Express claims team, working closely with business segments to support a wide range of products and offerings. This role requires specialized expertise in various business areas, with a focus on delivering and materializing the product offer and promise.Key ResponsibilitiesReview and manage...

  • Claims Specialist

    hace 3 semanas


    Ciudad de México, Ciudad de México XL CATLIN A tiempo completo

    Job DescriptionThe Claims Hub Specialist will be responsible for evaluating and handling complex insurance and reinsurance claims within AXA XL's Global Program Latam HUB division. This includes General Property, Marine, Energy, Construction, and Liability losses. The successful candidate will manage and resolve AXA XL's claims as part of the Claims team,...