Head of Retail Operations Manager

hace 1 mes


Ciudad de México, Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

About the Role

We are seeking a highly experienced and skilled leader to join our team as the Head of Retail Operations in Amazon Mexico. As a key member of our leadership team, you will be responsible for delivering a world-class customer experience and driving sales and margin growth for Amazon Mexico.

The ideal candidate will have a proven track record of managing and developing multiple charters and projects simultaneously, with a strong focus on operational excellence and customer obsession. You will be a self-starter with a passion for online commerce, a high level of flexibility and commitment, and excellent leadership, communication, and negotiation skills.

Key Responsibilities

  • Lead a team of talented professionals across different charters and projects
  • Develop and implement strategies to drive sales and margin growth
  • Collaborate with cross-functional teams to deliver business results
  • Build and maintain relationships with key stakeholders, including vendors and manufacturers
  • Drive process improvements and operational excellence

Requirements

  • 12+ years of experience in product or program management, product marketing, business development, or technology
  • 6+ years of team management experience
  • Experience with end-to-end product delivery
  • Bachelor's degree or certificate of completion of studies required
  • Fluent in both English and Spanish

About Amazon Mexico

At Amazon Mexico, we are committed to delivering a world-class customer experience and driving sales and margin growth. We are a dynamic and fast-paced team that is passionate about innovation and customer obsession. If you are a motivated and experienced leader who is passionate about online commerce, we encourage you to apply for this exciting opportunity.



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