Senior Billing Analyst
hace 2 semanas
We are seeking a highly skilled Senior Billing Analyst to join our team at Webflow. As a key member of our financial operations team, you will play a critical role in streamlining our billing processes and ensuring financial accuracy.
Key Responsibilities- Participate in the customer billing process, including creating and sending invoices, resolving payment disputes, and managing customer agreements and invoices.
- Take charge of the collections process, including applying payments received in Stripe and Netsuite, and managing communications with customers to ensure past due balances are paid.
- Own the customer onboarding process, including filling out customer vendor forms and setting up and maintaining customer portal accounts.
- Partner with cross-functional teams to be a point of contact regarding billing questions.
- Streamline the AR process through process improvements and automation.
You will thrive in this role if you have:
- Accounts Receivable experience with knowledge in invoicing, applying payments, and performing month-end procedures.
- Experience with Netsuite, Stripe, Salesforce CPQ, Avalara, Anrok, Coupa, and other billing platforms.
- Accustomed to managing a large transaction volume.
- Experience working in an environment where processes and procedures are being developed.
- A detail-oriented individual with a high sense of urgency and exceptional organizational skills.
- Obsess over customer experience. We deeply understand what we're building and who we're building for and serving.
- Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other.
- Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations.
- Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues.
- Equity ownership (RSUs) in a growing, privately-owned company.
- 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents.
- 12 weeks of paid parental leave for both birthing and non-birthing caregivers.
- Flexible PTO with a mandatory annual minimum of 10 days paid time off for all locations.
- Access to mental wellness and professional coaching, therapy, and Employee Assistance Program.
- Monthly stipends to support health and wellness, smart work, and professional growth.
- Professional career coaching, internal learning & development programs.
- 401k plan and pension schemes (in countries where statutorily required) financial wellness benefits, like CPA or financial advisor coverage.
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