Senior Billing Analyst

hace 5 días


Ciudad de México, Ciudad de México Webflow A tiempo completo
About the Role

We are seeking a highly skilled Senior Billing Analyst to join our team at Webflow. As a key member of our revenue cycle team, you will play a critical role in ensuring the accuracy and efficiency of our billing processes.

Key Responsibilities
  • Participate in the customer billing process, including creating and sending invoices, resolving payment disputes, and managing customer agreements and invoices.
  • Take charge of the collections process, including applying payments received in Stripe and Netsuite, and managing communications with customers to ensure timely payment.
  • Own the customer onboarding process, including setting up and maintaining customer portal accounts and filling out customer vendor forms.
  • Partner with cross-functional teams to provide billing expertise and support.
  • Streamline the AR process through process improvements and automation.
About You

We are looking for a highly motivated and detail-oriented individual with a strong background in accounts receivable and experience with billing platforms such as Netsuite, Stripe, and Salesforce CPQ. You should be able to manage a high volume of transactions, work well in a fast-paced environment, and possess excellent communication and organizational skills.

We value diversity and inclusion at Webflow and are committed to building a team that reflects the diversity of our customers and the communities we serve. If you are passionate about billing and revenue cycle management, and are looking for a challenging and rewarding role, we encourage you to apply.

Benefits and Wellness
  • Equity ownership in a growing, privately-owned company.
  • 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents.
  • 12 weeks of paid parental leave for both birthing and non-birthing caregivers.
  • Flexible PTO with a mandatory annual minimum of 10 days paid time off for all locations.
  • Access to mental wellness and professional coaching, therapy, and Employee Assistance Program.

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