Indigo Billing Specialist

hace 4 semanas

Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

**About the Organization**

Hewlett Packard's Industrial Division is a dynamic business unit that provides cutting-edge digital printing solutions, unlocks new business opportunities, and drives profitable growth in Industrial Printing.

As a solid market leader, we have consolidated our position as technology innovators, market disruptors, and profit generators for our customers.

**Responsibilities**

  • Manage the end-to-end hardware billing program
  • Create and oversee the hardware billing process
  • Track revenue, billing, and collection gaps
  • Assist other areas such as billing related to hardware, services, and supplies
  • Work closely with finance, sales, service, supplies, and other key stakeholders to determine strategy, policies, and procedures
  • Develop and maintain internal and external relationships to support management of scope and expectations
  • Operate as a team member and advise on methods to improve business processes and efficiencies
  • Identify procedural changes within the sales operations team to achieve the highest level of operational excellence for the business
  • Comply with procedural/audit/records retention policies
  • Provide analytical reports and present results periodically to business stakeholders

**Education and Experience Required**

  • First-level university degree or equivalent experience; advanced university degree is a plus
  • Typically, 4-6 years of experience in a business-related function, preferably finance, accounting, or compensation
  • Demonstrated experience in self-directed roles with minimal supervision

**Knowledge and Skills**

  • Fluent in English (written & oral)
  • Process Management & Transformation: Identify process shortcomings and work with others to improve or transform processes
  • Problem Solving: Approach problems in a rational manner using sound strategies that ensure comprehensive understanding and effective resolution
  • Change Management: Develop methods for supporting innovation/change across the organization
  • Demonstrates analytical skills and strong process orientation with critical attention to detail
  • Excellent communication skills, with ability to build and maintain strong internal/external relationships and teamwork
  • Skills also include leadership, ability to work autonomously, tolerance of ambiguity, critical thinking, ability to influence and persuade, decision-making, flexibility, creativity, initiative, and presentation skills
  • High level competence in completing priorities and managing multiple tasks
  • Demonstrated sense of urgency with ability to stay focused on goals and objectives

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