Contract and Billing Specialist

hace 1 mes

Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

About the Organization

Hewlett Packard's Industrial Division is a dynamic business unit that delivers cutting-edge digital printing solutions, unlocks new business opportunities, and drives profitable growth in Industrial Printing. As a market leader, we have consolidated our position as technology innovators, market disruptors, and profit generators for our customers.

Responsibilities

  • Manage the end-to-end Supplies billing program
  • Track and monitor customer counter collection processes
  • Generate billing data files to complete the invoicing process
  • Manage pricing templates for Clicks and Supplies according to contractual terms and conditions
  • Create and oversee Supplies programs setup
  • Track revenue, billing, and collection gaps
  • Assist other areas, such as billing related to Hardware, Services, and Supplies
  • Collaborate with Finance, Sales, Service, Supplies, and other key stakeholders to determine strategy, policies, and procedures
  • Develop and maintain internal and external relationships to support the management of scope and expectations
  • Operate as a team member and advise on methods to improve business processes and efficiencies
  • Identify procedural changes within the Sales Operations team to achieve the highest level of operational excellence for the business
  • Comply with procedural, audit, and records retention policies
  • Provide analytical reports and present results periodically to business stakeholders

Education and Experience Required

  • First-level university degree or equivalent experience; advanced university degree is a plus
  • Typically, 4-6 years of experience in a business-related function, preferably finance, accounting, or compensation
  • Demonstrated experience in self-directed roles with minimal supervision

Knowledge and Skills

  • Fluent in English (written and oral)
  • Process Management and Transformation: Identify process shortcomings and work with others to improve or transform processes
  • Problem Solving: Approach problems in a rational manner using sound strategies that ensure comprehensive understanding and effective resolution
  • Change Management: Develop methods for supporting innovation/change across the organization
  • Demonstrates analytical skills and strong process orientation with critical attention to detail
  • Excellent communication skills, with the ability to build and maintain strong internal/external relationships and teamwork
  • Skills also include leadership, ability to work autonomously, tolerance of ambiguity, critical thinking, ability to influence and persuade, decision-making, flexibility, creativity, initiative, and presentation skills
  • High-level competence in completing priorities and managing multiple tasks
  • Demonstrated sense of urgency with the ability to stay focused on goals and objectives

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