Strategic Account Manager
hace 4 semanas
About the Role
Servicios Comerciales Amazon Mexico S. De R.L. De C.V. - D44 is seeking a highly skilled Strategic Account Manager to drive business growth for our top Sellers on the Amazon Mexico Store.
As a key member of our team, you will be responsible for building strategic joint business plans with your portfolio of Sellers and exploring innovative ways to identify and execute opportunities for new selection, fulfillment, traffic, and conversion drivers and operational improvement.
Key Responsibilities
- Develop a clear understanding of the Selling on Amazon products and their functionalities, the e-commerce industry, and competitive environment.
- Analyze data and trends to identify, action, and influence long-term opportunities to maximize potential for your assigned portfolio of Sellers.
- Lead business strategy development and design long-term account plans, collaborating effectively with internal teams and your Sellers to find joint areas of opportunity to drive customer success with Amazon.
- Build effective working relationships with your Sellers; be a trusted advisor and a business advocate.
- Oversee key strategic activities that are underway for the Seller, follow up, escalate, and clear blockers as appropriate across multiple organizations.
- Track metrics to record the success of the Sellers in your portfolio. Use these metrics to guide your work and uncover hidden areas of opportunity.
- Prepare and deliver business reviews regarding progress and state of health of your Sellers.
Requirements
- 2+ years of sales or account management experience
- 2+ years of digital advertising and client-facing roles experience
- Experience with Excel
- Experience analyzing data and best practices to assess performance drivers
- Experience analyzing key open issues and resolution metrics for each of the managed accounts
- Experience in relationship management within technology, start-ups, or SaaS Platforms
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