Logistics Service Representative
hace 1 mes
Job Description
This role is part of Expeditors' Critical Logistics Services Customer Service Team (CLS CS), which provides support for key customers in various industries. The team oversees critical logistics shipments, aircraft on ground shipments, and other specialized logistics services. Your main responsibility will be to become a subject matter expert for each customer and ensure high levels of service delivery.
To succeed, you must have strong interpersonal skills and be responsible for delivering exceptional customer service across all accounts. Your tasks will include tracking and tracing customer shipments, bookings, and critical shipment oversight, as well as proactive communication with Expeditors districts and service providers.
Key Responsibilities
- Promote a positive workplace environment and company culture.
- Provide quality customer service, answer customer inquiries, and handle customer complaints.
- Ensure timely and accurate information is communicated to customers.
- Coordinate with Expeditors districts to gather information on customer shipments and communicate updates to customers.
Requirements
- High School Diploma.
- Proficiency with Microsoft products (e.g., Office Suite, SharePoint).
- Ability to present and communicate work to diverse audiences.
- Fluent in English and Spanish (if applying in Mexico).
- One year of customer service experience.
- One year of logistics-related experience.
- Qualifications in supply chain management or logistics (IATA/FIATA).
-
Logistics Service Representative
hace 1 mes
Ciudad Apodaca, Nuevo León, México Ceva Logistics A tiempo completoCeva Logistics is a global leader in the logistics industry, providing innovative supply chain solutions to connect people, products, and providers worldwide. As a Logistics Service Representative, you will be part of a dynamic team that values imagination, encourages boldness, and exemplarity, and is committed to excellence in everything we do.**Key...
-
Customer Service Representative
hace 1 semana
Ciudad Apodaca, Nuevo León, México Expeditors A tiempo completoJob Title: Customer Service Representative - Critical Logistics ServicesAbout the Role:We are seeking a highly skilled Customer Service Representative to join our Critical Logistics Services team. As a key member of our team, you will be responsible for providing exceptional customer service to our clients in the aviation, automotive, pharmaceutical, retail,...
-
Customer Service Representative
hace 5 días
Ciudad Apodaca, Nuevo León, México Expeditors A tiempo completo**Company Overview**Expeditors is a leading logistics company that provides critical services to its customers. Our team of experts works tirelessly to ensure timely and accurate information is provided to our clients.**Job Description**We are seeking a skilled Customer Service Representative to join our Critical Logistics Services team. As a key member of...
-
Customer Service Representative
hace 4 semanas
Ciudad Apodaca, Nuevo León, México Expeditors A tiempo completoJob Title: Customer Service RepresentativeJob Summary:Expeditors is seeking a Customer Service Representative to join our Critical Logistics Services (CLS) team. As a key member of our team, you will be responsible for providing exceptional customer service to our clients in the aviation, automotive, pharmaceutical, retail, and technology industries.Key...
-
Customer Service Representative
hace 4 semanas
Ciudad Apodaca, Nuevo León, México Expeditors A tiempo completoJob SummaryWe are seeking a highly skilled Customer Service Representative to join our Critical Logistics Services (CLS) team at Expeditors. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring timely and accurate information is communicated to them regarding their shipments.Main...
-
Global Logistics Service Agent
hace 1 semana
Ciudad Apodaca, Nuevo León, México Expeditors A tiempo completoJob DescriptionThis position is an opportunity to join Expeditors' Critical Logistics Services (CLS) Customer Service Team. As a key member of the team, you will provide exceptional customer service to our clients across various industries, including aviation, automotive, pharmaceutical, retail, and technology.The CLS Customer Service Team is responsible for...
-
Customer Service Specialist
hace 3 días
Ciudad Apodaca, Nuevo León, México Expeditors A tiempo completoAbout ExpeditorsExpeditors is a leading logistics company that provides critical transportation visibility to our customers with exceptional customer service.We are seeking a highly skilled and motivated Customer Service Specialist - Logistics Operations to join our Critical Logistics Services team. This role will be based in Mexico and will play a key part...
-
Customer Service Representative
hace 4 semanas
Ciudad Apodaca, Nuevo León, México Grundfos Holding AS A tiempo completoAbout the RoleWe are seeking an experienced Customer Service Representative to join our Water Utility America ́s team. As a CSSC Frontline Representative, you will contribute to a thriving sales team while delivering world-class customer services through various customer channels.Your Key ResponsibilitiesProvide primary support for day-to-day and escalated...
-
Customer Service Representative
hace 3 semanas
Ciudad Apodaca, Nuevo León, México Pacific Star A tiempo completoAbout the Role: We're looking for a highly motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing top-notch service and support to ensure a positive shopping experience.Responsibilities:Provide excellent customer service to our customers, responding...
-
Logistics Service Expert
hace 4 días
Ciudad Apodaca, Nuevo León, México Expeditors A tiempo completoAbout ExpeditorsExpeditors is a leading logistics services company that specializes in providing critical support to our customers. Our team of experts works closely with customers, service providers, and district operations to deliver transportation visibility and exceptional customer service.
-
Customer Service Representative
hace 1 mes
Ciudad Apodaca, Nuevo León, México FedEx A tiempo completoJob Summary:As a Customer Service Representative at FedEx, you will play a vital role in ensuring the smooth operation of our front-line clearance process. You will be responsible for performing a variety of customer service and administrative duties, including responding to customer inquiries, documenting customer information, and preparing reports.Key...
-
Customer Service Representative
hace 4 semanas
Ciudad Apodaca, Nuevo León, México Grundfos Holding AS A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Grundfos Holding A/S. As a Customer Service Representative, you will be responsible for providing world-class customer service through various channels, including telephone, email, live chat, and instant messaging.Key ResponsibilitiesProvide primary support for...
-
Customer Service Representative II
hace 1 semana
Ciudad Apodaca, Nuevo León, México Motion Industries (Mot) A tiempo completoAt Motion Industries (Mot), we are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative II. This role is ideal for someone who enjoys working with customers, negotiating prices, and driving sales growth.About the RoleWe offer a competitive salary of $65,000 per year, depending on experience and location. As...
-
Ciudad Apodaca, Nuevo León, México Ceva Logistics A tiempo completoCustoms Brokerage ManagerCeva Logistics, a global leader in supply chain solutions, is seeking an experienced Customs Brokerage Manager to join our team.About Ceva LogisticsWe provide end-to-end customized solutions in Contract Logistics and Freight Management through our network of over 1,000 facilities across 160 countries. Our dedicated professionals are...
-
Logistics Operations Manager
hace 3 semanas
Ciudad Apodaca, Nuevo León, México Danfoss A tiempo completoAt Danfoss, we are seeking an experienced Logistic Manager to oversee our logistics operations, ensuring timely delivery of goods while maintaining cost-effectiveness and high-quality service.Key Responsibilities:- Develop and implement logistics strategies to optimize supply chain efficiency and minimize costs.- Monitor inventory levels, ensure regular...
-
Customer Service Representative
hace 3 semanas
Ciudad Apodaca, Nuevo León, México Grundfos Holding AS A tiempo completoAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Sales Support team as a Customer Service Representative. The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service. This is an exciting opportunity to work with a dynamic team and...
-
Customer Service Representative II
hace 4 semanas
Ciudad Apodaca, Nuevo León, México Motion Industries (Mot) A tiempo completo**Job Summary:**Motion Industries (Mot) is seeking a highly skilled Customer Service Representative II to join our team. In this role, you will be responsible for ensuring customer expectations are accurately determined and fully met.**Key Responsibilities:** Negotiate sales prices and purchase prices within established parameters to influence Motion...
-
Customer Service Representative
hace 4 semanas
Ciudad Apodaca, Nuevo León, México Parker Hannifin Corporation A tiempo completo**Job Summary**We are seeking a highly skilled Customer Service Representative to join our team at Parker Hannifin Corporation. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.**Key Responsibilities**Provide timely and effective support to...
-
Customer Service Representative
hace 1 mes
Ciudad Apodaca, Nuevo León, México Protrans International A tiempo completoIn this role, you will be responsible for providing exceptional customer service to carriers, ensuring effective communication and timely resolution of issues. Your tasks will include updating the Optimiz system and following up on shipments.Work Schedule:Option 1: Monday to Friday, 15:00-00:00 hrs.Option 2: Friday to Monday,...
-
Ciudad Apodaca, Nuevo León, México Expeditors A tiempo completoAbout ExpeditorsExpeditors is a leading provider of logistics and transportation services, with a reputation for delivering exceptional customer service and results-driven solutions. Our team of experts works closely with clients to understand their unique needs and develop tailored solutions that meet their goals.