Hospitality Associate

hace 2 semanas


Pto Vallarta, Jalisco, México Marriott International, Inc A tiempo completo

**Job Summary**

We are seeking a skilled and enthusiastic Hospitality Associate to join our team at Marriott International, Inc. As a key member of our service team, you will be responsible for delivering exceptional guest experiences and ensuring seamless service operations.

**Key Responsibilities**

  • Communicate service needs to chefs and stewards throughout functions.
  • Total charges for group functions, and prepare and present checks to group contacts for payment.
  • Ensure banquet rooms, restaurants, and coffee breaks are ready for service.
  • Inspect the cleanliness and presentation of all china, glass, and silver prior to use.
  • Check in with guests to ensure satisfaction.
  • Set tables according to type of event and service standards.
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
  • Maintain cleanliness of work areas throughout the day.

**Requirements**

  • Follow all company and safety and security policies and procedures.
  • Report accidents, injuries, and unsafe work conditions to manager.
  • Complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain confidentiality of proprietary information.
  • Protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Speak with others using clear and professional language.
  • Answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others.
  • Support team to reach common goals.
  • Listen and respond appropriately to the concerns of other employees.
  • Ensure adherence to quality expectations and standards.

**About Marriott International, Inc**

Marriott International, Inc is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

**About Our Brands**

Marriott International's portfolio of brands includes both JW Marriott and Marriott Hotels. Our flagship brand, Marriott Hotels, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details.

**About JW Marriott**

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.


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