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Travel Experience Specialist
hace 2 meses
At American Express, we're committed to providing the world's best customer experience every day. Our team is passionate about delivering exceptional service and creating a career journey that's unique and meaningful to each colleague.
SalaryWe offer competitive base salaries and bonus incentives for our Travel Experience Specialists. With a salary range of $65,000 - $90,000 per year, you'll have the opportunity to grow your career and succeed in a dynamic environment.
Job DescriptionAs a Travel Experience Specialist at American Express, you'll lead the way by providing exceptional customer service. You'll be responsible for:
- Giving Card members timely, accurate, and relevant travel information.
- Managing Card member expectations.
- Delivering service above and beyond expectations.
- Understanding premium travel-related areas such as geography and products.
To succeed in this role, you'll need:
- 2 years of travel working experience.
- SABRE or AMADEUS GDS skills are a must.
- Excellent oral and written communication skills in English.
- Availability to work from 6 am to midnight, including Saturday & Sunday (days off will be arranged based on schedule assigned).
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. This includes:
- Competitive base salaries.
- Bonus incentives.
- Support for financial-well-being and retirement.
- Comprehensive medical, dental, vision, life insurance, and disability benefits.
- Flexible working models with hybrid, onsite, or virtual arrangements depending on role and business need.
- Generous paid parental leave policies.
- Free access to global on-site wellness centers staffed with nurses and doctors.
- Free and confidential counseling support through our Healthy Minds program.
- Career development and training opportunities.
The successful candidate will join a diverse community of colleagues who are passionate about delivering exceptional customer service. As a Travel Experience Specialist, you'll have the opportunity to create a unique and meaningful career journey while making a positive impact on our customers' lives.
