Business Development Associate

hace 5 días

Ciudad de México, Ciudad de México Easyco A tiempo completo

About the Role

We are seeking a highly motivated and organized Business Development Associate to join our team at Easyco. As a Business Development Associate, you will play a key role in supporting the growth and development of our organization, working closely with various business areas to drive business development and customer success.

Key Responsibilities

  • Team Support:
    • Collaborate with cross-functional teams to provide day-to-day support, escalation, issue resolution, and reporting.
    • Assist senior leaders and management in their roles.
  • Partnership and Providers:
    • Identify and evaluate potential business partners and providers.
    • Communicate with external associates, partners, and providers to track ongoing processes and ensure task completion.
  • Client Relationship:
    • Support customer loyalty and retention efforts.
    • Build and maintain strong relationships with key customers.
    • Lead regular calls and video conferences to keep customers informed of key processes and issues.
    • Support lead generation, follow-up, and review.
    • Identify and support new business opportunities (cross-sell and upsell).
  • Client Management & Support:
    • Support client operations, including changes in customer service, tracking additional services, inventory transfers, billing and invoicing, contract and agreement maintenance, issue resolutions, incidents, etc.
    • Keep client information and tasks up to date in our company software.

Requirements

  • Fluent spoken and written English (or English as a first language). Candidates with fluent English or foreigners living in the country.
  • Fluent or advanced spoken and written Spanish.
  • Bachelor's Degree or equivalent experience, also accepting University Internships.
  • Recent graduates or about to graduate with a degree in Business Administration, International Business, Communication, Marketing, or related fields.
  • 1.5+ years of experience working with customers (ideally foreign customers).
  • Proactive, organized, and a team player.
  • Knowledge of Office (Excel - intermediate, Word, and PowerPoint).
  • Excellent written and verbal communication skills in English.
  • A desire to learn and grow within an organization.
  • Ability to understand legal and other related services.
  • Strong phone presence, engaging and comfortable initiating conversations.
  • Organized, self-starter, and proactive problem solver.
  • Comfortable working in a dynamic, fast-paced environment.
  • Strong interpersonal skills.

About Easyco

Easyco provides company registration, compliance, and other BPO services globally. We take pride in being a pioneer in tackling complex company registration processes and offer a range of corporate, legal, accounting, and tax services with an excellent track record.

Job Type

Full-time, New-Grad

Salary

9,,000 MXN per month

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