Customer Service Representative

hace 3 semanas


Ciudad de México, Ciudad de México SpotOn A tiempo completo

We're seeking a skilled Customer Service Representative to join our team at SpotOn. As a key member of our customer service team, you will be responsible for managing billing clarifications and providing exceptional customer service.

Key responsibilities include:

  • Managing and processing billing clarifications in a timely and accurate manner
  • Providing top-notch customer service through verbal and written communication
  • Focusing on problem-solving and handling high-stress situations
  • Establishing strong relationships with clients and colleagues to ensure seamless communication and retention
  • Collaborating with internal and external partners to drive results

Requirements:

  • Advanced English language skills
  • 1 year of experience in a customer service environment
  • Background in banking, finance, payments, or related customer service industries
  • Experience in customer retention roles
  • Excellent customer relationship skills and a passion for achieving goals
  • Knowledge and experience in troubleshooting
  • Excellent interpersonal skills and diplomacy to de-escalate tense situations
  • Excellent verbal and written communication skills to manage internal and external relationships
  • Ability to establish lasting relationships with clients and colleagues
  • High school diploma or equivalent

Benefits:

  • Competitive base salary
  • Performance bonus
  • Food vouchers
  • Law benefits
  • SGMM
  • Visual Insurance
  • Dental Insurance
  • Life Insurance
  • Flexible work arrangements
  • Development and career plan


  • Ciudad de México, Ciudad de México Wing Assistant A tiempo completo

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Wing Assistant. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional manner.Key...


  • Ciudad de México, Ciudad de México Real Time Social A tiempo completo

    Customer Service Representative Position:Work from home (WFH) opportunity available.Responsibilities include:Answering incoming calls and providing excellent customer service- Transferring calls to the right departments or individuals- Taking accurate messages and providing clear information to callers- Maintaining a professional demeanor and strong...


  • Ciudad de México, Ciudad de México E-solutions A tiempo completo

    E-Solutions, a leading workforce management solutions provider, is seeking a skilled Customer Service Representative to join our team.About the RoleAs a Customer Service Representative, you will be responsible for:Providing exceptional customer service and support to our clients.Resolving customer inquiries and requests in a timely and professional...


  • Ciudad de México, Ciudad de México E-solutions A tiempo completo

    E-Solutions, a leading workforce management solutions provider, is seeking a skilled Customer Service Representative to join our team.About the RoleAs a Customer Service Representative, you will be responsible for:Providing exceptional customer service and support to our clients.Resolving customer inquiries and requests in a timely and professional...


  • Ciudad de México, Ciudad de México EVO Payments Mexico, S. de R.L. de C.V. A tiempo completo

    At EVO Payments Mexico, S. de R.L. de C.V., we are seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for resolving customer inquiries and issues in a timely and professional manner.Key ResponsibilitiesRespond to customer inquiries via various channels, including phone,...


  • Ciudad de México, Ciudad de México AIG A tiempo completo

    Customer Service RepresentativeAIG Travel GuardAs a Customer Service Representative, you will play a vital role in ensuring our clients receive exceptional support when traveling abroad. Your fluency in Spanish and English will enable you to communicate effectively with clients, providing them with accurate information and assistance when...


  • Ciudad de México, Ciudad de México Wing Assistant A tiempo completo

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and bilingual Customer Service Representative to join our team at Wing Assistant. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients, resolving their concerns efficiently, and building sustainable...


  • Ciudad de México, Ciudad de México Bosch A tiempo completo

    Job Summary     Customer Service Representative needed to perform various tasks related to order management, customer support, and logistics coordination. The ideal candidate will have strong communication skills, experience in logistics areas, and knowledge of SAP and Microsoft Office.     Key Responsibilities     • Create order requests after...


  • Ciudad de México, Ciudad de México SpotOn A tiempo completo

    Customer Service RepresentativeAt SpotOn, we're dedicated to providing exceptional customer experiences through our innovative payment and software technology. As a Customer Service Representative, you'll play a vital role in ensuring our clients receive top-notch support and service.We're seeking a highly skilled and bilingual individual to join our...


  • Ciudad de México, Ciudad de México nVent A tiempo completo

    Customer Service RepresentativeWe're seeking a skilled Customer Service Representative to join our team at nVent. As a key member of our customer-facing team, you'll play a critical role in ensuring our customers receive exceptional service and support.Key Responsibilities:Manage customer back orders and lead-time inquiries, working closely with Planning and...


  • Ciudad de México, Ciudad de México Global Payment Holding Company A tiempo completo

    At Global Payments, we empower individuals and businesses to move money with confidence. Our team is dedicated to providing exceptional customer service, and we're seeking a skilled Customer Service Representative to join our ranks.Job SummaryWe're looking for a detail-oriented and customer-focused individual to respond to customer inquiries via various...


  • Ciudad de México, Ciudad de México SpotOn A tiempo completo

    Customer Service RepresentativeAt SpotOn, we're dedicated to providing exceptional customer experiences through our innovative payment and software technology. As a Customer Service Representative, you'll play a vital role in ensuring our clients receive top-notch support and service.We're seeking a skilled and bilingual individual to join our customer...


  • Ciudad de México, Ciudad de México 1210 Kyndryl Mexico S. de R.L. de C.V. A tiempo completo

    About the RoleWe are seeking a Customer Service Representative to join our team at 1210 Kyndryl Mexico S. de R.L. de C.V. As a Customer Service Representative, you will be the face and voice of our company, helping customers solve their problems every day.Key ResponsibilitiesProvide technical support to customers via phone, email, and chat Troubleshoot and...


  • Ciudad de México, Ciudad de México iQor A tiempo completo

    Job Summary:We are seeking a skilled Customer Service Representative to join our team at iQor. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients' customers via phone. You will handle a high volume of inbound and outbound calls, listening to customers to understand their needs and providing...


  • Ciudad de México, Ciudad de México Motorola Solutions A tiempo completo

    **Job Summary**:We are seeking a skilled Customer Service Representative to join our team at Motorola Solutions. As a Customer Service Representative, you will be responsible for handling inbound calls and resolving complex customer issues related to vehicle recovery and repossession. Your primary goal will be to provide exceptional support to our valued...


  • Ciudad de México, Ciudad de México 1210 Kyndryl Mexico S. de R.L. de C.V. A tiempo completo

    About the RoleWe are seeking a Customer Service Representative to join our team at Kyndryl. As a Customer Service Representative, you will be the face and voice of our company, helping customers solve their problems every day.Key ResponsibilitiesProvide technical support to customers via phone, email, and chatTroubleshoot and resolve customer issues in a...


  • Ciudad de México, Ciudad de México nVent A tiempo completo

    Customer Service RepresentativeWe're seeking a skilled Customer Service Representative to join our team at nVent. As a key member of our customer-facing team, you'll play a critical role in ensuring our customers receive exceptional service and support.Key Responsibilities:Manage customer back orders and lead-time inquiries, working closely with Planning and...


  • Ciudad de México, Ciudad de México Allianz Partners A tiempo completo

    We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Allianz Partners. As a key member of our customer service team, you will be responsible for handling inbound calls and providing timely and accurate information to our customers.Key responsibilities include:Developing a comprehensive knowledge of our...


  • Ciudad de México, Ciudad de México Ford Motor Company A tiempo completo

    Exceptional Customer Service at Ford CreditWe are seeking a skilled Customer Service Representative to join our team at Ford Credit. As a representative, you will be responsible for providing top-notch customer service to our clients, navigating multiple systems to resolve various phone calls related to vehicle financing or leasing.Key Responsibilities:Build...


  • Ciudad de México, Ciudad de México TTEC A tiempo completo

    Customer Service Representative OpportunityWe're seeking a skilled and compassionate Bilingual Customer Service Representative to join our team. As a remote customer experience representative, you'll play a vital role in delivering exceptional customer service and support.About the RoleAs a Spanish-English Customer Support Specialist, you'll be responsible...