Senior Commercial Manager
hace 2 meses
At Siegwerk Druckfarben AG & Co. KGaA, we are poised to disrupt the global packaging industry by changing the way packaging is produced and consumed for the benefit of us all.
As a Senior Commercial Manager, you will have the opportunity to support the entire commercial management process from pricing to portfolio management, order processing, and sales targets in consideration of regional/BU sales strategy, as well as customer satisfaction.
**Key Responsibilities:**
- Handling inquiries, orders up to invoicing, coordination of deliveries and returns, handling of consignment stock orders and charging thereof, and managing receivables including reminders.
- Maintaining contract conditions, payment terms, and sales figures.
- Handling credit notes, statistics, market- and customer analyses.
- Communication and coordination with internal and external areas to follow up on orders, priorities, and/or customer requests (commercial, inhouse, planning, warehouse, credit, production, technology, HR, customers).
- Claims management and coordination with technical and sales managers.
- Continuous customer data management / Active participation in maintaining customer contact.
- Conducting pricing and margin analysis and providing portfolio support to the sales and technology managers handling and coordinating a broad variety of commercial issues.
- Customer correspondence, also in foreign languages incl. reporting.
- Design and implement Customer Service Satisfaction Surveys.
- Sales Measures (e.g. price increase) are aligned.
- Preparing and sending quotations.
- Preparation of sales presentations under direction of sales managers/technology managers.
- Project work as required.
**Requirements:**
- Business school background or commercial training.
- Practical experience in sales dept., in similar role.
- Very good language skills - at least English.
- MS office, SAP R/3 advantageous.
- Analytic skills, Customer orientation, service attitude, teamwork, communication, problem solving, negotiator.
**What We Offer:**
- Estimated Salary: $80,000 - $110,000 per year based on location and experience.
- Health and life insurance.
- Savings found with employer contributions.
- Supermarket tickets.
- Canteen.
- Flexible time/hybrid work.
- National Holidays.
- Employee Assistance Program.
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