GTM Operations Analyst

hace 5 días


Ciudad de México, Ciudad de México Datadog A tiempo completo

GTM Strategy and Operations Analyst

The GTM Strategy & Operations Analyst will be an integral part of a global team focused on driving the next phase of growth for Datadog. This role is designed for interdisciplinary thinkers who bring diverse business experiences from fields such as investment banking, management consulting, and strategy & operations to enhance Datadog's global expansion efforts.

In this position, you will collaborate closely with regional sales teams and manage daily operations related to leads, contacts, and accounts. You will have the opportunity to understand our Rules of Engagement and make informed decisions to boost sales productivity and ensure alignment with our core sales processes. Your analytical skills will be crucial in identifying process inefficiencies and supporting sales teams in their daily go-to-market operations.

At Datadog, we value a collaborative office culture that fosters creativity and strong relationships. We operate in a hybrid work environment, allowing our team members to achieve a harmonious work-life balance.

Key Responsibilities:

  • Manage Lead and Account queues, addressing issues related to Sales Operations Requests.
  • Analyze internal and external data to ensure data quality and prioritize accounts that align with our Ideal Customer Profile (ICP).
  • Assist Sales Managers with territory management and account alignments within the CRM.
  • Collaborate with Regional GTM Strategy & Ops leaders to recommend improvements to operational processes based on your observations.
  • Generate standard and ad-hoc reports and dashboards for regional leadership.
  • Resolve conflicts related to Rules of Engagement and act as a neutral advisor to sales personnel.
  • Develop business cases for operational improvements based on identified inefficiencies, supported by comprehensive data analysis.

Qualifications:

  • Bachelor's Degree.
  • Self-motivated and proactive.
  • Strong work ethic with a commitment to overcoming challenges.
  • Highly organized and results-driven with a keen attention to detail.
  • A passion for learning and applying new knowledge in practical situations.
  • Excellent written and verbal communication skills.
  • Enjoyment in collaborating with others to solve complex problems.
  • Previous experience in a SaaS environment.
  • Familiarity with Salesforce CRM.
  • Proficiency in Excel and strong analytical capabilities.

Datadog embraces diversity and values individuals from all backgrounds. We recognize that not all candidates will meet every qualification from the outset, and we encourage those who are passionate about technology and eager to develop their skills to consider this opportunity.


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