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Customer Service Representative
hace 2 meses
We are seeking an experienced and skilled Customer Support Representative to join our team at Quarks. As a key member of our Support team, you will play a vital role in providing exceptional customer service and support to our users.
Key Responsibilities:
- Provide timely and effective support to customers via chat, email, and phone
- Resolve customer complaints and issues in a professional and courteous manner
- Collaborate with internal teams to resolve complex customer issues
- Document and track customer interactions and issues
- Stay up-to-date with product knowledge and features to provide accurate and helpful support
Requirements:
- Fluent English language skills
- Strong written and verbal communication skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Basic computer skills and knowledge of helpdesk software
- Previous experience in customer support or a related field
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Flexible working hours and remote work options
About Quarks:
We are a leading provider of innovative solutions and services, dedicated to delivering exceptional customer experiences. Our team is passionate about making a difference and we are committed to creating a positive and inclusive work environment.
