Project Support Specialist Sr

hace 2 días


Monterrey, Nuevo León, México Blue Yonder A tiempo completo
{"title": "Project Support Specialist", "content": "Job Summary

We are seeking a highly motivated individual to support Customer Success and Project Accounting with the timely and accurate processing of consulting services agreements in multiple financial information systems and coordinating specific project tasks.

Key Responsibilities
  • Timely resolution of agreement processing issues in coordination with SOW project desk, Operations, Sales, Project Accounting, and other teams as applicable.
  • Process standard and non-standard agreements via Salesforce opportunity through Apttus contract management system.
  • Process project lifecycle in Upland time and expense project system.
  • Validate all information is entered timely and accurately per the terms and conditions of the fully executed customer contract.
  • Work with project accounting, revenue recognition, customer success, sales, and other business teams to resolve discrepancies.
  • Resolves ServiceNow ticket requests timely for Customer Success requests related to project contracts, setups, management, PO's, and updates.
Requirements
  • Willingness to support multiple time zones.
  • Outstanding written and verbal communication skills.
  • Willing to work overtime and occasional weekend as necessary.
  • Proficient with Microsoft Office products, strong knowledge of Excel preferred.
  • Strong interpersonal, analytical, forward-thinking, and problem-solving skills.
  • Knowledge and experience with contractual agreements.
  • Strong attention to detail with a focus on accuracy and consistency.
  • High School Diploma or G.E.D.
  • Bachelor's Degree in Business, Finance, or Accounting preferred, not required.
Our Values

We are committed to fostering an inclusive environment that values diversity, inclusion, and equality. Our core values are:

  • Diversity, Inclusion, Value & Equality (DIVE)

We are an equal opportunity employer and welcome applications from all qualified candidates. We are committed to creating a workplace that is free from discrimination and harassment.

", "lang_code": "en-US"}

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